What are the responsibilities and job description for the Director of Fixed Operations position at Camping World?
Camping World is a leading provider of outdoor and recreational products. We are seeking a skilled professional to join our team as a Fixed Operations Director.
The ideal candidate will have experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry. A proven track record of ensuring customer satisfaction and profitability in a fast-paced environment is essential.
As the Fixed Operations Director, you will be responsible for delivering exceptional customer experiences and driving business growth. You will work closely with the Service Manager(s) to develop strategies that increase sales, improve gross profit, and control labor costs.
Key responsibilities include:
- Managing the Service Manager(s) to achieve operational excellence
- Ensuring customer satisfaction through effective communication and issue resolution
- Driving revenue growth through strategic planning and execution
- Building a high-performing team through associate development and best hiring practices
