What are the responsibilities and job description for the RV Service Representative position at Camping World?
Camping World is seeking a skilled RV Service Representative to join our team. As a key member of our Service Department, you will be responsible for initiating and processing requests for repair services, providing administrative support, and ensuring exceptional customer experience.
**Job Responsibilities:**
- Determine specialized product needs and services by working directly with customers
- Suggest add-on sales to increase average transactions
- Provide price estimates for designated installations prior to scheduling appointments
- Keep customers apprised of work progress
**Requirements and Qualifications:**
- A minimum of one year of service experience is preferred
- Previous RV product or camping lifestyle experience
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow-up skills are required
- The ability to follow department procedures and policies
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Prolonged periods of standing, stooping, crawling, and bending
**Benefits Package:**
- Competitive pay with uncapped earnings potential
- Variable compensation estimated annual range is $25,000 - $35,000
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave (if eligibility is met)
- Tuition Reimbursement (if eligibility is met)
- On-the-job training opportunities
Salary : $25,000 - $35,000