What are the responsibilities and job description for the Sales Development Representative position at Camping World?
Sales Development Representative
As a Sales Development Representative, you will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry.
The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.
Responsibilities:
- Nurture and cultivate relationships with prospects throughout their entire journey, from initial contact to post-sale support.
- Create a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
- Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets, utilizing outbound calls, online inquiries, and other lead-generation techniques.
- Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our products and services.
- Utilize provided scripts and talking points for both initiating and receiving phone calls.
- Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
- Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions.
- Stay up-to-date with all ongoing marketing campaigns and promotions, aligning your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
- Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
- Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
- Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
- Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
Requirements:
- Clear and concise written and verbal communication.
- Results-driven and motivated for sales.
- Excellent customer service.
- Effective time management to reach goals.
- Able to multi-task while demonstrating strong organizational skills.
- Prior experience with CRM systems and excellent computer skills.
- Previous sales experience is highly valued.
