What are the responsibilities and job description for the Service Operations Executive - RV Industry Professional position at Camping World?
We are seeking an experienced Service Operations Executive - RV Industry Professional to join our team at Camping World.
In this critical role, you will be responsible for overseeing the entire Service Center operation, with a focus on delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Develop and implement strategies to drive customer satisfaction and loyalty.
- Lead and manage a high-performing team of technicians, service advisors, and other support staff.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze and improve processes to increase efficiency and reduce costs.
Requirements:
- At least 5 years of experience in a management role within a high-volume service center, preferably in the RV industry.
- Demonstrated ability to lead and motivate high-performing teams.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement.
- Proficiency in dealership software systems, including ADP, IDS, and Reynolds & Reynolds.
