What are the responsibilities and job description for the Servers position at Camps Kitchen|Bar?
Camps Kitchen|Bar is Hiring Experienced Servers!!!
Camps Kitchen and Bar is a neighborhood gathering place with a passion for great food & drink—served in a rustic, laid-back atmosphere. We offer an elevated mix of Italian-inspired tavern fare featuring stone oven pizzas cooked in our 600-degree brick oven, fresh pasta with made-from-scratch sauces, house grind burgers, and small plates that are perfect for sharing.
Our fully stocked bar offers a diverse list of beers (and wine!) with an emphasis on true craft brew. Next to the bar, you’ll find our lounge with a wood-burning fireplace and comfortable seating, making it a stellar place to relax with a drink. Outside, our patio looks over an idyllic pond, perfect for a bite in the fresh air.
Must be available on nights and weekends.
The ideal candidate is someone who is a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for - helpful, kind, fun to be around, calm under pressure, knows how to be a team player and works with urgency throughout the shift and most importantly is guest-obsessed. Base knowledge of beer, liquor, wine, and cocktails is necessary, as is the availability to work weekends and nights. A minimum of two years of high-volume serving experience is preferred. Candidate must have a willingness to learn and adapt. The shift start times are between 3pm -5pm, and the shift lasts until between 8pm-10pm, depending on volume and closing duties. If you love the restaurant business and genuinely enjoy people, we need to hear from you.
Job Responsibilities (include but not limited to):
- Set dining area for service; condiments, candles, napkins, service plates and utensils, per restaurant standards.
- Follow sanitation, safety, and the company’s Alcohol Awareness policy.
- Keep an eye on patron intoxication levels and respond appropriately
- Following the 10 Steps of Customer Service.
- Follow first-time guest procedures.
- Greet tables promptly
- Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items
- Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts.
- Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure timely delivery of food.
- Serve food and drinks to guests in a timely and professional manner
- Check on guests throughout their meal to ensure satisfaction. Prebus as needed.
- Handle cash and credit card transactions accurately. Follow the company's cash handling policies.
- Closeout all checks at the end of every shift
- Maintain a clean and organized dining area, server stations, and drink stations.
- Offer special assistance to patrons with specific needs, such as highchairs for children
- Operate the drink fountain and coffee station. Pick up bar orders from designated areas.
- Use the POS system accurately
- Perform side work and side duties as assigned
- Prebus
- Properly open and pour wine at the tableside
- Thank guests for dining with you and invite patrons to return
- Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager.
- Adhere to grooming and appearance standards consistently - follow the Dress Code.
- Promptly address customer service issues and refer to management when necessary