What are the responsibilities and job description for the Customer Service Representative position at Campus Box Media?
Position – Customer Service Representative
Headquartered in Fort Worth, Texas, Campus Box Media is the market leader in signage and spirit items to High Schools across the U.S. We are seeking a customer-oriented service representative to join our staff.
The successful candidate will be a well-rounded professional with the following qualifications:
2 Years experience in a customer service role with emphasis on issue resolution.
Quick learner with superb attention to detail and the ability to adapt to changing work requirements.
Proficiency in Microsoft Office (with an emphasis on Excel and Outlook).
Primary job requirements:
· Patience, excellent listening and problem-solving skills to resolve customer issues.
· Excellent verbal and written communication skills to interact clearly with customers and other employees.
· Maintain a positive, empathetic, and professional attitude at all times to ensure customer satisfaction.
· Time management skills to respond to customers promptly and prioritize tasks for maximum efficiency.
· Gain a thorough understanding of Campus Box products and program details to quickly and accurately provide information to customers.
· General office, computer, and organizational skills to keep accurate records.
Office Hours: Monday – Thursday 8:00 am – 4:45 pm; Friday 8:00 am – 3:00 pm
Why Campus Box Media?
We are a marketing company centrally located in DFW. We are committed to elevating the experiences of our customers to help them achieve their goals while receiving unique, top-quality merchandise.
Campus Box Media has been selected as one of Dallas/Fort Worth’s Best and Brightest Companies to Work for. We also carry an A Rating with the BBB.
Job Type: Full-time
Benefits: 401K, Medical, Dental, Vision
Pay: $18.00 per hour
Job Type: Full-time
Pay: Up to $18.00 per hour
Expected hours: 40 per week
Experience:
- Microsoft Excel: 2 years (Required)
- Microsoft Office: 2 years (Required)
- Customer service: 2 years (Required)
- Time management: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Salary : $18