Assistant Property Manager

General Job Description/Job Responsibilities

Assist General Manager to build a team of highly motivated, skilled, and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.

Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.

Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.

Audit all lease files to ensure adherence to policies and procedures.

Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).

Effectively show, lease, and move in prospective residents.

Assist in developing the annual marketing plan and marketing budget.

Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic.

Monitor leasing/renewal progress, focusing on areas needing additional support.

Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Property Manager.

Maintain thorough product knowledge of the property and competition as well as market conditions, complete weekly market survey report.

Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy.

Assist Property Manager in use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff.

Assist Property Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with training benchmarks.

Promote harmony and quality job performance of staff through support and effective leadership.

Ensure staff compliance and consistency with Company policies and procedures.

Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget management.

Assist Manager to implement systems, procedures, and expectations. Find ways to improve performance and productivity while reducing expenses.

Oversee collections efforts at the property, to keep delinquencies under 1% of income.

Maintain resident ledgers in property management software to ensure accuracy. Communicate with residents as needed.

Perform lease processing and administration, to ensure accuracy of property management software.

Perform regular audits of property management software and leases as needed.

Process accounts payables in a timely manner and work with vendors as needed to ensure accurate billing and good standing.

Conduct analysis of operating expenses to determine items and methods for expense cutting.

Assist Manager to oversee monthly reports, budget targets, and variance reports as needed.

Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.

Manage collections, evictions, and other legal and administrative tasks.

Assist Manager to maintain a positive reputation, and relationship with colleges and community.

Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.

Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.

Assist Leasing Manager and staff to ensure all potential marketing avenues are being fully utilized. Show and lease apartments.

Effectively maintain product knowledge of property and competitive properties through consistent market research and networking. Ensure leasing staff develops and maintains similar knowledge.

Assist Managers with leasing as needed.

React to potential situations which would cause liability to the property or the management company. Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.

Assist Manager to perform quarterly inspections and oversee a successful turn via pre-inspections, scheduling, and vendor bidding processes.

Assist Manager to hold weekly meetings with employees to facilitate learning, communication, and team building.

Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed.

Perform other job duties as requested by Manager or as needed to ensure a successful property.

Education/Experience

Must have prior management and leasing experience in student or conventional multifamily housing.

High School Diploma or Equivalent; Bachelor’s degree preferred or 2-years experience in the property management industry.

Ability to understand and perform all on-site software functions; basic computer skills required.

Must have basic knowledge of Fair Housing Laws.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Relocation assistance

Schedule:

• 8 hour shift

Experience:

• Housing Management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20