What are the responsibilities and job description for the Technical Support Professional position at Campus Works?
Join Our Team
CampusWorks is a leading provider of higher education consulting services. We are seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for delivering technical support for desktop software, hardware, and network-related issues to faculty, staff, and students on campus.
Responsibilities
- Troubleshoot and repair laptop/desktop computers and related peripherals.
- Diagnose and troubleshoot hardware, software, network, and system issues effectively.
- Install, set-up, test, and troubleshoot non-computer IT equipment such as media, video, and phone systems in the classrooms and on campus.
Requirements
- A minimum of one-year related experience in supporting personal computer hardware, software, peripherals, servers, printers, scanners, and classroom audiovisual technology.
- High school diploma or equivalent.
