What are the responsibilities and job description for the Front Desk Staff Member position at Canaan Valley Resort?
Canaan Valley Resort is seeking a highly skilled and experienced Front Desk Staff Member to join our team. In this role, you will be responsible for managing front desk operations, handling customer inquiries, and ensuring that every guest has a seamless and enjoyable experience.
The ideal candidate will have excellent communication and problem-solving skills, be able to work well under pressure, and possess a high level of accuracy and attention to detail.
- Responsibilities:
- Manage front desk operations, including check-in, check-out, and room assignments
- Handle customer inquiries and resolve issues in a prompt and professional manner
- Maintain accurate records of customer interactions and transactions
About Our Team: Our front desk team is dedicated to providing exceptional customer service and creating memorable experiences for our guests. We value collaboration, accountability, and a commitment to excellence.
What We Offer: In addition to a competitive salary and comprehensive benefits package, we offer opportunities for professional development, flexible work arrangements, and a fun and dynamic work environment.
