What are the responsibilities and job description for the Garbanzo's Manager, Splashers of the South Seas Manager position at Canad Inns Destination Centre Grand Forks?
Job Description:
The primary purpose of the position is to maintain excellent standards, to ensure guest satisfaction with prompt, courteous, friendly, and professional service to all Canad Inns guests at all times. It is your role as a manager for all supporting in all aspects of operations including financial performance through meeting and exceeding revenue goals, training, and development of all departments in your area, and exceptional guest satisfaction reviews. Any individual holding a position at this level in the Canad Inns family must always and in all aspects of their responsibilities be committed to strive for the very highest customer service standards, always be proactively looking for more sales while ever searching for innovative methods of controlling costs.
Key Responsibilities:
- Identifying and coordinating training of all waterpark employees, including retraining of existing employees to meet standards
- Provide supervision of the facility, and personnel in all departments in your supervision
- Responsible and accountable for all equipment, performing inventories in a timely manner, making sure all equipment is always up to date and ready for use
- Hire, train, motivate, and evaluate staff on a regular basis
- Provide support and analysis of operational requirements
- Develops and implements processes, procedures, checklists, and standards for assigned departments which support the achievement of service goals
- Ensure smooth operation of the property by maintaining adequate stock of all necessary office and restaurant supplies
- Uphold and hold accountable all employees to the Canad Inns Code of Conduct
- Work directly with the Food and Beverage Manager and department to ensure proper training, proper stocking of all food items, and development or implementation of all menu changes
- Develop and implementation of all standards for state and local laws and regulations related to lifeguards, training, pool safety, pool care, and pool maintenance
Qualifications:
- 2 years hospitality experience as a Manager or Manager-in-Training
- Post-secondary designation in Hospitality management or a related discipline considered an asset
- Lifeguard Certification, CPR, First Aid, AED Certification
- Exceptional communication skills both verbal and written.
- Exceptional customer service orientation and skills.
- Strong budgetary, projections and cost control skills.
Our benefits to support your success:
- Continued education assistance, “Scholarships”.
- Participation in the Employee Canadvantage Rewards Program.
- Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
- Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
- Employee Referral Program.
- Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
- Career Growth Opportunities.
About Canad Inns:
Canad Inns is Manitoba’s premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.
We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.
Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.
Job Types: Full-time, Contract
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Grand Forks, ND 58201 (Required)
Work Location: In person
