What are the responsibilities and job description for the IT Engineer(Bilingual Mandarin) position at Canadian Solar?
Key Responsibilities:
- System Management: Design, implement, and maintain IT infrastructure, including servers, networks, and hardware. Ensure the reliability and performance of all IT systems and applications.
- Technical Support: Provide technical support to employees, troubleshooting hardware and software issues, and resolving technical problems in a timely manner.
- Network Administration: Manage and monitor network performance, including LAN, WAN, and VPN connections. Ensure network security and implement best practices for network management.
- Security & Compliance: Implement and enforce IT security policies and procedures to protect company data and systems. Stay up-to-date with cybersecurity threats and apply appropriate measures to safeguard IT assets.
- System Upgrades: Plan and execute system upgrades, including hardware and software updates. Evaluate new technologies and recommend improvements to enhance IT operations.
- Backup & Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and system availability in case of failures or emergencies.
- Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Create and update user guides and training materials.
- Project Management: Participate in IT projects, including system implementations, upgrades, and other initiatives. Collaborate with other departments to meet project goals and deadlines.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A , Network , Cisco CCNA, Microsoft Certified Solutions Expert) are a plus.
- Bilingual Mandarin speaking.
- Experience: Minimum of 2-5 years of experience in IT engineering or a similar role. Experience with IT infrastructure management, network administration, and technical support.
Skills:
Strong knowledge of IT systems, networks, and security practices. Proficiency with operating systems (Windows, Linux) and virtualization technologies.
Problem-Solving: Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with team members.
Organizational Skills: Detail-oriented with strong organizational and multitasking abilities. Capable of managing multiple tasks and priorities in a fast-paced environment.
