What are the responsibilities and job description for the Front and Back Office Dental Assistant position at Canal Street Family Dentistry?
Overview
We are seeking a dedicated and organized Front Office Assistant to join our dynamic dental practice. The ideal candidate will play a crucial role in ensuring the smooth operation of our front office, providing exceptional customer service, and supporting our clinical team. This position is essential for creating a welcoming environment for our patients while managing administrative tasks efficiently.
Duties
- Greet patients warmly and manage check-in and check-out processes.
- Schedule appointments and manage the appointment calendar effectively.
- Maintain patient records and ensure all information is accurate and up-to-date.
- Assist with billing and insurance verification processes.
- Provide support during procedures by assisting the dental team as needed, including four-handed dentistry.
- Ensure compliance with infection control protocols and maintain a clean work environment.
- Utilize dental terminology to communicate effectively with patients and staff.
- Operate dental equipment such as 3D scanners when necessary.
- Collaborate with the team in various specialties, including General Dentistry, Pediatrics, Endodontics, and other systems as required.
Skills
- Proficiency in dental terminology and understanding of infection control practices.
- Experience with four-handed dentistry is preferred but not mandatory.
- Familiarity with 3D scanning technology is a plus.
- Knowledge of Epic or similar systems for managing patient information is advantageous.
- Strong organizational skills with attention to detail to ensure accuracy in all tasks.
- Excellent communication skills to interact effectively with patients and staff members.
- Ability to work collaboratively within a team-oriented environment while maintaining professionalism at all times.
Join us in providing excellent dental care while ensuring an outstanding experience for our patients!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $16 - $18