Hotel Front Desk Clerk/Housekeeping

Have you every wanted to work in the hospitality industry?

We are hiring for both Front Desk and Housekeeping and will cross train the right person to work both departments if you so desire. The schedule will vary so you must be flexible.

Front Desk Essential Functions

• Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
• Registers and processes guests promptly upon arrival and departure.
• Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
• Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
• Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
• Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
• Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction.
• Professionally and competently operates the telephone system according to Venerts Hotel Management Inc.’s standards.
• Acts as manager on duty in the absence of the General Manager or Assistant Manager.
• Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
• Perform other duties as requested or required.

Housekeeping Essential Functions:

• Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
• Thoroughly and correctly cleans and sets up guest rooms according to Venerts Hotel Management Inc. operational policies and standards to ensure guest satisfaction.
• Removes soiled bed and bath linens and replaces with clean linens.
• Removes trash and debris from guest room.
• Cleans all surfaces in bathroom area.
• Dusts all surfaces.
• Replenishes promotional materials/literature.
• Replenishes room amenities.
• Vacuums rooms.
• Follows E.T.C. (Extra Thoughtful Care) procedures in stay-over rooms.
• Reports unusual circumstances to supervisor.
• Reports maintenance requests promptly.
• Turns in articles left in rooms to supervisor on duty to log and lost and found handling.
• Maintains a clean and orderly cart and vacuum cleaner to maximize job efficiency.
• Reports all DO NOT DISTURB or bolted door rooms to the supervisor on duty at the specified time to ensure guest safety and maximize guest satisfaction.
• Organizes storage areas to ensure the quality of the contents and to maximize job efficiency.
• Notify supervisor if you take the last of any item in the storage area each day.
• Restocks storage rooms and/or carts at the beginning and end of each day if requested by Head Housekeeper.
• Return any stained or damaged linen to the laundry room for proper treatment.
• Helps maintain Locked linen closets, linen chutes, and trash chutes to ensure maximum safety and security at all times.
• Acquires working knowledge of the property and all facilities to respond to guest questions effectively.
• Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests.
• Performs other duties as requested or required.

Please stop in and pick up an application or send resume here through really.

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $12 - $0