What are the responsibilities and job description for the Manager, Program and Health Equity position at Cancer Support Community?
Manager, Program and Health Equity
Full-time
The Cancer Support Community (CSC), an international nonprofit organization headquartered in Washington, D.C., is seeking an ambitious and detail-oriented individual who is passionate about making a difference in the lives of people impacted by cancer for our Manager, Program, and Health Equity position.
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Job Title: Manager, Program and Health Equity Department: Program and Health Equity
Reports To: Director, Program and Health Equity Effective Date: March 1, 2025
Classification: Non-Exempt Compensation range: $60,000 – $68,000
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JOB SUMMARY
The Cancer Support Community (CSC) is seeking a dedicated, professional, and passionate full-time Manager of Program and Health Equity. Reporting to the Program and Health Equity Director, the Manager of Program and Health Equity is responsible for providing support in the creation, development, implementation, and dissemination of CSC’s English and Spanish-speaking programmatic initiatives. The Manager will assist in overall departmental operations and serve as a team liaison to internal departments. Additionally, the Manager contributes to CSC fund development – including ideation, grant writing, and funder identification. The Manager should possess strong project management skills, excellent written and verbal communication skills with fluency in English and Spanish and be a highly effective collaborator and creative thinker.
ESSENTIAL FUNCTIONS:
PROGRAMMATIC DEVELOPMENT, MANAGEMENT, AND OUTREACH
• Assist in the development, implementation, and management of various cancer-related initiatives, with a focus on CSC’s current and future programs for Hispanic and Latino Communities. This includes the operations of CSC’s Peer Clinical Trials Support Program for Hispanic and Latino Communities via participant enrollment and follow-up, data collection, and program monitoring.
• Aid in the creation of programmatic content such as flyers, slide decks, curricula, and educational materials, for diverse populations including Hispanics/Latinos, ensuring consistency with best practices in health literacy, plain language, and cultural humility.
• Support program dissemination via the creation and execution of comprehensive outreach campaigns in collaboration with CSC’s Communications and Digital Teams, including strategies to enhance community engagement among Hispanic and Latino communities.
• Support program evaluation needs including the design and collection of data, in collaboration with the Program and Health Equity Director and Research Team.
• Monitor project progress, identify potential risks or delays, and implement strategies to mitigate issues and keep projects on track.
• Help to manage project budgets and track expenditures to ensure financial resources are allocated effectively and in compliance with organizational guidelines.
• Prepare regular reports and presentations on project status, outcomes, and key performance indicators for internal and external stakeholders.
• Coordinate with internal teams, external partners, and outside vendors to ensure effective project execution and timely delivery of milestones.
• Conduct needs assessments, literature reviews, and gap analyses to insights into the cancer experience and implications for program development.
• Serve as a liaison for Spanish-speaking program participants, ensuring effective communication and coordination.
• Serve as the primary thought-leader on CSC’s Spanish-speaking programmatic initiatives across the organization, in collaboration with the Director, Program and Health Equity.
• Manage additional programmatic initiatives across the project life cycle, as assigned.
DEPARTMENTAL OPERATIONS
• Aid in proposal development including ideating, writing, and editing, in collaboration with the Program and Health Equity Team.
• Assist in managing the grant proposal process in collaboration with the Program and Health Equity and Industry Relations Teams. Ensure departmental grant tracking records are current.
• Research and identify new funding sources and partnerships for the Team.
• Coordinate and oversee the development and submission of funder reports for the Program and Health Equity Team, in collaboration with team members and Industry Relations.
• Ensure all Program and Health Equity web content is up to date.
PROFESSIONAL OUTREACH
• Foster relationships with community partners, funders, and supporters to enhance project visibility and engagement, and drive continuous growth and impact.
• Represent CSC and the Program and Health Equity Team with funders, at professional conferences and events, and other opportunities, as needed.
• Stay abreast of emerging issues, trends, and opportunities in psychosocial oncology care, patient-centered education, and health equity in cancer, and ensure that CSC remains in the forefront of programmatic delivery to people impacted by cancer.
Performs other duties as required by management
SKILLS AND QUALIFICATIONS:
• Fluency in both English and Spanish in written and verbal communication, required.
• Additional languages such as French and Chinese (Mandarin or Cantonese) will also be considered.
• Strong program management experience with the ability to prioritize tasks, meet deadlines, and adapt to change.
• Outstanding written and verbal skills with the ability to communicate complex topics with integrity, sensitivity, and humility.
• Highly effective interpersonal skills with a collaborative approach to interdisciplinary work.
• Highly motivated and self-directed, including the ability to work independently, to take the lead role on assigned projects, and to multi-task effectively while maintaining attention to detail, accuracy of product work, and meeting deadlines.
• Understanding of cultural competency and sensitivity in working with Spanish-speaking populations.
• Team player, creative thinker, effective problem-solver, and customer service orientation.
TECHNICAL SKILLS:
• General administrative skills, including proficiency with Microsoft Office (including Outlook, Word, PowerPoint, Excel) and project management software (including Smartsheet).
EDUCATION:
• Minimum of bachelor’s degree in social or behavioral sciences (i.e. Public Health, Health Communication, Social Work, Social Psychology, Sociology) or related health and human services fields, required. Master’s degree in social or behavioral sciences, a plus.
EXPERIENCE:
• Minimum of one year project management experience, preferably in program development, clinical intervention, or health education.
• Experience in program evaluation a plus.
REQUIRED CERTIFICATES/REGISTRATIONS:
• Collaborative Institutional Training Initiative (CITI) certification (to be completed within 90 days of hire).
• Spanish Language Proficiency certificate – strongly preferred for Spanish as a second language speakers.
WORK LOCATION
CSC has offices located in Washington D.C. and offers in-person, hybrid, or fully remote work for this position.
SALARY AND BENEFITS
We offer competitive salaries and performance-based bonus opportunities, along with medical and vision premiums 100% covered and dental premiums 50% covered for the employee; 100% covered basic short-term and long-term disability and life insurance for the employee; paid vacation and sick time; flexible spending accounts: transit, healthcare and dependent care; and matching 403b retirement plan.
HOW TO APPLY
To apply, please submit a resume and a cover letter that describes how your experience and skills relate to the above-described responsibilities and qualifications for this position, as well as your salary requirements.
*Applications are accepted and considered on a rolling basis.
*Applications without a cover letter will not be considered.
ABOUT CANCER SUPPORT COMMUNITY
The Cancer Support Community is a global nonprofit that uplifts and strengthens people impacted by cancer. We are dedicated to fostering a community where people find connection, compassion, and knowledge. We provide professionally led support and navigation services, along with social connections and award-winning education — when, where and how impacted individuals prefer throughout their cancer experience. These resources are available at 196 Cancer Support Community, Gilda’s Club, and healthcare partner locations as well as online and over the phone — all at no cost. We amplify the voices of those impacted by cancer through research and advocacy and create solutions that break down barriers to care and close the healthcare gap for communities whose members are disproportionately affected by cancer.
For more information, visit Homepage | Cancer Support Community.
The Cancer Support Community is an equal employment opportunity employer.
Salary : $60,000 - $68,000