Integration Specialist

Tradeweb is seeking an Integration Specialist to join our Market Support department. This role will be responsible for implementing, maintaining and troubleshooting FIX protocol connections between Tradeweb, clients and third-party vendors. The integration team serves as bridge between business and technology functions and will has a great deal of interaction with front office traders, middle and back-office operations staff, as well as technical support and developers. In this role, you will gain exposure to internal sales, product teams, and technology/development teams to improve and support client integration capabilities.

This function reduces operational risk and greatly improves efficiency and automation for clients and dealers trading in the global fixed-income and derivatives markets. Utilizing various technical standards, including the FIX protocol to link all parties and communicate the information needed to execute, allocate and confirm trades seamlessly. 

Job Responsibilities

• Onboard, configure, and support new and existing FIX protocol connections with trading counterparties (e.g., brokers, banks, liquidity providers, third party vendors).
• Ongoing development, rollout, implementation and troubleshooting of integration services including pre/post trade execution, AIEX, and API trading.
• Establish and cultivate relationships with clients, vendors/partners and prospects
• Guide customers through the process of system integration and certify new workflows
• Provide real-time support for FIX connectivity and trading issues during market hours.
• Work closely with internal teams (sales, developers, support, and product)  in their efforts to enhance FIX protocol integration, increase trade volume and resolve client concerns. 
• Monitor FIX connectivity and session stability.
• Maintain detailed documentation on FIX session configurations, mappings, and troubleshooting guides.
• Communicate technical requirements to internal teams and external partners.
• Training customers on new product enhancements
• Work with all product teams on new enhancement

Qualifications

• 5-7 years of experience in an Integration related role and understanding of FIX protocol
• Bachelor’s Degree completed or relative work experience required
• Knowledge of FIX protocol (4.2, 4.4, 5.0, etc.) and electronic trading workflows.
• Experience with order management systems (OMS), execution management systems (EMS), and trade lifecycle.
• Excellent verbal/written communication skills
• Preferred proficiency in message parsing (FIX logs), data, and troubleshooting tools (Verifix, Snowflake, Tableau, Sigma Computing). 
• Excellent analytical, problem-solving, and client-facing communication skills. 
• Detail oriented, strong sense of urgency and ability to prioritize
• Strong collaboration skills, including active listening, open communication and ability to support colleagues of all levels in achieving business objectives.

Additional Information

Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer: 

• Health Insurance: Highly competitive medical, dental, and vision programs
• Hybrid Environment: Our employees have the flexibility of working in the office and from home. – Is there any flexibility on how we word this? 
• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses. 
• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
• The current pay range for this role if performed in the city of New York is currently $75,000 to $150,000 per year, based on a regular, full-time schedule.  The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines.

Other Benefit Programs

• Pre-Tax Commuter Benefits Program
• ARAG Legal Services
• Employee Assistance Program
• Tuition Reimbursement
• Financial Wellness Tools
• Travel Assistance Benefits
• Pet Insurance
• Corporate Gym Subsidies
• Wellness Perks
• Paid Time Off and Parental Leave

Salary : $75,000 - $150,000