What are the responsibilities and job description for the OT Specialist Systems Engineer position at Candidate Experience site?
As an OT Specialist Systems Engineer at Fortinet, you will play a critical role in supporting our sales engineering and sales teams, delivering tailored cybersecurity solutions that address the unique challenges of Operational Technology (OT) environments. Your technical expertise will be essential in designing, demonstrating, and implementing solutions that align with the specific business needs of our clients.
This position places you at the forefront of pre-sales engagements, collaborating closely with sales engineers to deeply understand client objectives, showcase Fortinet's OT product offerings, and drive customer success. Your ability to conduct hands-on evaluations, address technical complexities, and articulate the value of Fortinet's cybersecurity solutions will be central to our mission of securing industrial and critical infrastructure.
Key Responsibilities
- Customer-Centric Collaboration:
- Partner with account managers and sales engineers to fully understand customer security objectives and challenges.
- Design customized OT cybersecurity solutions leveraging Fortinet's product suite, ensuring alignment with business goals.
- Technical Leadership:
- Develop robust solution architectures and compelling technical proposals that highlight the value and differentiation of Fortinet's OT offerings.
- Act as a subject matter expert (SME) for Fortinet's OT products, technologies, and industry best practices.
- Engaging Presentations & Demonstrations:
- Deliver engaging presentations to diverse audiences, including technical stakeholders, executives, and non-technical decision-makers.
- Conduct hands-on product demonstrations and technical workshops that effectively communicate the benefits of Fortinet's solutions.
- Evaluation & Support:
- Lead technical evaluations, including proofs of concept (POCs), to demonstrate the effectiveness of Fortinet's solutions in customer environments.
- Provide expert guidance throughout the evaluation process, addressing technical inquiries and ensuring customer confidence.
- Industry Expertise & Continuous Improvement:
- Stay current on cybersecurity trends, OT-specific threats, and emerging technologies to inform customer engagements and internal strategies.
- Collaborate with Consulting Systems Engineering and Product Management teams to provide feedback and drive product enhancements.
- Documentation & Enablement:
- Develop and maintain technical documentation, reports, and enablement materials to support sales efforts and customer success.
Qualifications
- Education & Experience:
- Bachelor’s degree (or equivalent experience).
- 8-10 years of experience in sales engineering, system integration, or consulting within OT/ICS environments.
- Technical Expertise:
- Strong understanding of OT protocols (e.g., Modbus, DNP3, OPC-UA) and ICS/SCADA systems.
- Experience in applying OT/ICS Security standards and guidelines including NIST 800-82R2, ISA/IEC 62443, NIST CSF as well as ISA 95 manufacturing guidelines (Purdue Reference Model) and Industry 4.0 Digitalization, IT/OT convergence initiatives.
- Hands-on experience with firewalls, intrusion detection systems, and OT network segmentation.
- Soft Skills & Competencies:
- Exceptional communication and presentation skills, with the ability to translate complex technical concepts for non-technical audiences.
- Strong problem-solving and critical-thinking skills to address unique OT challenges effectively.
- Preferred Qualifications:
- Industry certifications such as CISSP, CISM, GICSP, or equivalents.
- Experience in industries like energy, manufacturing, transportation, or critical infrastructure.
- Knowledge of IIoT, edge computing, and OT/IT convergence challenges.
