RN Navigator, Hospital at Home

Are you a passionate and skilled Registered Nurse (full time, days) seeking a rewarding opportunity in patient care? As a crucial member of our dynamic team, you will play a pivotal role in our Hospital at Home program. Responsibilities include meeting with patients in the hospital to explain our Hospital at Home Program, obtaining consents, helping to coordinate necessary medications and equipment patients will need for at home care, and more.

Position Highlights:

• Shift Schedule: 8 hour shifts, 5 days per week
• Department: Hospital At Home
• Location: High Point, NC. Hybrid position- in person 3-5 days per week. 

What We Offer:

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work
• Generous PTO: Accrue up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
• Wellness Incentives: Access LiveWell incentives to earn rewards for physical, financial, and personal well-being.
• Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 6% employer-paid retirement contribution

What You’ll Need:

• BSN Degree Required/MSN Preferred. Current licensure to practice as a Registered Nurse in North Carolina required.
• At least 5 years of bedside nursing experience. Will consider 4 years if ED/ICU nursing experience
• Certification in the appropriate specialized field within 2 years of being in the position required.
• Excellent communication skills required. 
• Adaptability 
• Ability to manage technology effectively
• Microsoft tool experience
• Strong critical thinking and communication skills
• Ability to work independently

Job responsibilities include, but are not limited to:

• Meeting with patients in the hospital to explain Hospital at Home Program, obtain consents
• Helping to coordinate necessary medications and equipment patients will need for at home care, assisting in coordinating transportation. Ensuring smooth transition from hospital to home environment.
• Coordinating with Case Management team, Attending Physician
• Coordinating the patient's care to increase the efficiency and quality of care that is delivered to the patient 
• Serving as the patient advocate and caring for them in a highly supportive and personal manner
• Serving as a liaison to ensure that patients and families receive resources and services as needed. 
• Providing language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families (language specific), and coordinating appropriate referrals for those needed services. 
• Educating and providing information to new and existing patients and families regarding diagnosis; work-up; treatments to include surgery, radiation therapy and chemotherapy; support services, financial issues; community resources; survivorship issues and follow-up. 
• Serving as liaison for patients and families between departments. 
• Ensuring and coordinating (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifying potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
• Contacting every newly diagnosed patient at the time of the diagnosis. 
• Assessing every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
• Identifying trend barriers to patient expedient care and conducting service recovery as needed.
• Responsible for patient satisfaction. 

Physical Requirements 

• Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. May require sitting/standing for long periods of time.

Patient Population Served 

• Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. 

Protected Health Information 

• Will limit access to protected health information (PHI) to the information reasonably necessary to do the job. 
• Will share information only on a need to know basis for work purposes. 
• Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password. 

Machines, Tools, and Equipment 

Proficient with copier, telephone, computer, computer software, Word, Excel, PowerPoint, and internet usage.

If you are a dedicated nurse looking to make a difference in patient care, we welcome you to be a part of our team at Atrium Health Wake Forest Baptist. Join us and experience the fulfillment of providing exceptional healthcare in a supportive and dynamic environment.  Apply today!