What are the responsibilities and job description for the Strategy & Operations Consultant - Enterprise FT position at Candidate Experience site?
PRIMARY PURPOSE
As a member in the Strategic & Operational Consulting (SOC) group, manages small to moderately complex projects, or assists client in execution of portions of engagement. Develops project work plans and related performance metrics to ensure all project activities are executed against established timelines and budgets, leveraging the SOC approach, tools and templates. Uses process improvement, performance improvement or project management methodologies and effective management of internal/external resources assigned to complete activities.
Major Responsibilities
- Develops solutions and makes recommendations impacting clients and colleagues. Builds a network of contacts. Develops techniques of persuasive verbal and written presentation.
- Identifies and manages change effectively and efficiently in a changing environment. Works with team members to utilize change management processes and tools to create plans to support adoptions of changes required by project or initiative.
- Tests client hypotheses and solutions with robust data consulting processes and techniques.
- Leads meetings/work sessions to support execution of engagements.
- Manages delivery in consulting engagement under guidance of experienced colleagues. Uses planning tools and techniques and sets milestones appropriate for size and scale of assignment. Handles changes in project scope and seeks advice when needed.
- Defines project management processes and standards and establishes targets, benchmarks and performance measures for project delivery. Plans, organizes, controls and evaluates projects from concept phase to implementation.
- Assists with data collection, data entry and report generation.
MINIMUM JOB REQUIREMENTS
Education
Bachelor’s degree in business or related field
Certification / Registration / License
n/a
Work Experience
Typically requires 3 years of experience in healthcare payer or provider operations. The ideal candidate would possess previous healthcare consulting experience.
Knowledge / Skills / Abilities
- Knowledge and expertise in use of project, program management, and performance improvement methodologies and tools.
- Advanced computer skills in Microsoft Office Suite.
- Strong written and oral communication skills with demonstrated ability to concisely communicate with key leaders.
- Highly motivated, organized, self-starter with a focus on delivery of key project objectives with the ability to work through the challenges associated with projects of varying complexity.
- Demonstrated effective interpersonal skills and evidence of being a strong team player. Possesses a strong orientation toward innovation and new ideas.
- Facilitation and persuasion skills with ability to influence peers, superiors and sub-ordinates. Capable of influencing project team members to achieve goals associated with successful project delivery.
- Reliably work with operational leaders to address important factors in critical decisions.
- Ability to conduct data analysis and glean insights relevant to the work.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Position is hybrid, ability to travel to an Advocate facility with 24 hours notice is required.
Position requires travel and is therefore exposed to road, weather, and normal travel hazards.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.
Compensation
Base Pay: $72,592.00 - $108,888.00 annually
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
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Salary : $72,592 - $108,888