What are the responsibilities and job description for the Group Sales Manager position at CANDIDATEPORTAL?
La Bahia Hotel & spa
GROUP SALES manager
JOB TITLE: Group Sales Manager
DEPARTMENT: Sales & Marketing
REPORTS TO: Director of Sales & Marketing
FLSA STATUS: Exempt
Salary Range: $70K-$80K
EFFECTIVE DATE: 04/16/2025
About Us:
Set against the stunning backdrop of Santa Cruz’s pristine coastline, La Bahia Resort & Spa is poised to become a premier destination for luxury hospitality and events. Our mission is to provide guests with unparalleled service, exquisite accommodations, and unforgettable experiences.
We are seeking a proactive and innovative Group Sales Manager to lead our group sales activities, ensuring a seamless experience at La Bahia Hotel & Spa.
Position Summary:
The Group Sales Manager will be responsible for soliciting and selling meetings, incentives, conferences and exhibitions while maximizing revenue opportunities across room blocks, event spaces, food & beverage and all hotel ancillary spend opportunities. This individual will work closely with the Director of Sales & Marketing to develop and execute strategic sales initiatives and partnerships to position La Bahia Hotel & Spa as the Monterey Bay destination for meetings and events.
RESPONSIBILITIES AND JOB DUTIES:
Responsible for achieving quarterly/annual group sales revenue goals
Accountable for proactively soliciting potential new accounts and lead opportunities by utilizing Knowland, Cvent, Amadeus, Opera and general market prospecting
Develop and implement sales activities within market segment to achieve budgeted goal
Win the site visit
Maintain existing accounts and develop additional opportunities within existing accounts
Follow-up on assigned sales leads in a timely manner
Daily business review: presentation, participation and collaboration with team
Possess key knowledge of the overall market, competitor’s strengths and weaknesses, economic trends, supply and demand
Maintain good relations with counterparts at competing hotels
Build and maintain rapport with customers throughout the sales process, effectively present hotel benefits and features based on customer needs
Proficient in Amadeus and able to manage sales funnel
Identify feeder markets for all segments of the business with integrated action plans.
Persuasive communication and presentation skills
Tarvel and trade show attendance is a requirement including pre & post trip reporting
Anticipate and respond to all customer needs within a timely manner
Live the brand and be an ambassador of the brand internally and externally
Interpersonal Communication Skills - Easily makes connections and builds relationships; maintains poise and an engaging, empathetic communication style based on natural warmth and enthusiasm; possesses a sincere appreciation for people and how they are each uniquely motivated; skilled in successful influence and persuasion of others by understanding how their individual needs and motivations link to hotels success.
Leadership – Motivates and inspires team, self-confident and extroverted, effectively engages and positively impacts others, team builder and organization developer, Enlists team’s support by using "selling" rather "telling".
Results-oriented – Strong sense of urgency to goal achievement; responsibility for the achievement of results is shared and effectively delegated when necessary; understands and quickly reacts to adapt self and others to changing environment.
Professionalism - Approaches others in an authoritative but tactful manner; reacts well under pressure; able to work in a hectic environment at a faster-than-average pace with ease; accepts responsibility for own actions
Skills, Experience & Educational Requirements
2-3years Group Sales experience
Dynamic and entrepreneurial – be able to lead team to success by leading by example.
Undergraduate degree Preferred
Strong business acumen, ability to understand and apply yield and revenue techniques
Strong leadership skills; a natural motivator
Strong management reporting skills
Strong Communication Skills (written, verbal and formal presentation style)
Speaks English Fluently.
This is a unique opportunity to join La Bahia Resort & Spa’s opening team and play a key role in establishing it as the premier wedding and event destination in Santa Cruz. If you have a passion for luxury hospitality, wedding sales, and creating unforgettable experiences, we invite you to apply!
Salary : $70,000 - $80,000