What are the responsibilities and job description for the Hotel General Manager position at Candlewood Suites PDX?
Company Overview
Candlewood Suites is a reputable hotel chain within the InterContinental Hotels Group (IHG), dedicated to providing exceptional hospitality experiences. Our mission is to ensure every guest feels at home while delivering outstanding service and comfort.
Summary
As the Hotel General Manager at Candlewood Suites, you will oversee all aspects of hotel operations in a dynamic environment. This role is pivotal in maintaining high standards of guest satisfaction and operational excellence, contributing to our commitment to hospitality.
Responsibilities
- Lead and manage daily hotel operations to ensure exceptional guest experiences.
- Develop and implement effective strategies for revenue management and budgeting.
- Supervise staff across various departments, fostering a positive work environment.
- Ensure compliance with health, safety, and quality standards in all areas of the hotel.
- Monitor guest feedback and implement improvements based on reviews and surveys.
- Collaborate with the sales and marketing team to drive occupancy and revenue growth.
- Manage human resources functions including hiring, training, and performance evaluations.
- Cultivate relationships with guests to enhance loyalty and repeat business.
Qualifications
- Proven experience in hotel management or a similar leadership role within the hospitality industry.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent supervisory skills with the ability to lead diverse teams effectively.
- Familiarity with budgeting processes and financial management in a hotel setting is essential.
- Knowledge of front desk operations and guest services best practices is preferred.
- Human resources experience is beneficial but not mandatory.
- Multilingual abilities are a plus, enhancing communication with diverse guests.
If you are ready to elevate your career in hospitality management and lead our team at Candlewood Suites, we invite you to apply today!
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Night shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Portland, OR 97220 (Required)
Work Location: In person
Salary : $70,000 - $80,000