What are the responsibilities and job description for the Front Desk Supervisor position at Candlewood Suites - Shelbyville?
Description of the role:
The Front Desk Supervisor at Candlewood Suites - Shelbyville will be responsible for overseeing all front desk operations and ensuring exceptional guest service at all times.
Responsibilities:
- Manage the front desk staff and ensure efficient operation
- Handle guest inquiries, check-ins, and check-outs
- Train new front desk employees on policies and procedures
- Resolve any guest complaints or issues in a professional manner
- Maintain cleanliness and organization of the front desk area
Requirements:
- Prior experience in a hotel front desk role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Proficiency in hotel management software
- Flexibility to work shifts, including nights and weekends
Benefits:
- $16 per hour compensation
- Opportunity for growth within the company
- Employee discounts on hotel stays
- Health insurance benefits
About the Company:
Candlewood Suites - Shelbyville is a premier hotel located in Shelbyville, Kentucky, known for its exceptional guest service and comfortable amenities.
Salary : $16
