Executive Housekeeper

Candlewood Suites Savannah Airport is hiring an Executive Housekeeper to join our team! If you have customer service experience and want to work in the hospitality field, we would like to speak with you about this exciting opportunity! Apply today for consideration.

Provides excellent guest service in an efficient, courteous professional manner; following The Company standards of friendly hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies.

PRE REQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.

SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

For this position specifically:

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
• Must be able to stand for eight hours, bend, stretch, reach, crawl, kneel.
• Must be able to see and hear.
• Must be able to speak and read or understand English, the ability to communicate in another language may be helpful.
• Must display professionalism, honesty and trustworthiness at all times.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge in:

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

• Must be able to work alone.
• Comply with all standards
• Be able to multi task, remain service centric.
• Communicate with guest and co-workers in a friendly and helpful professional manner.
• Work as a team member.

SPECIFIC RESPONSIBILITIES

• Developing a cleaning team to maintain the hotel in a clean, like-new condition at all times
• Coordinating the daily operations of the housekeeping department (including arrivals, departures, stayover, and special projects)
• Communicating with other departments and, through teamwork, ensuring all guest and hotel needs are met
• Ensuring staff compliance with policies, procedures and regulations and documenting all required trainings.
• Training housekeeping team members so that all quality standards and guest expectations are met.

A few expectations:

• Assign cleaning assignments and follow housekeepers while inspecting rooms.
• One board assigned to executive housekeeper daily.
• Inspect all vacant rooms before leaving for the day and coordinate with Front Desk to update all rooms
• Create staff schedule, keeping in mind the strengths of team and the needs of the hotel
• Accommodate guest requests so we can say “YES” as often as possible
• Communicate with team on the occupancy and cleanliness status of guest rooms
• Coordinate with team to ensure rooms are stripped by 12:30pm, cleaned, inspected, and sanitized by end of the day
• Maintain a clean, neat storage areas and public spaces
• Keep lobby game area organizing and lobby tidy

A few requirements:

• Natural interest in people
• Great leading skills
• Strong past experience in hospitality, including supervisory experience leading a team
• Open availability (including weekends, all shifts, and holidays as necessary to meet hotel needs)

• Daily responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by Hotel.
• Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
• Maintain a clean and orderly housekeeping cart.
• Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
• Follow general clean procedures every 90 days.
• Report any discrepancies to the Executive Housekeeper.
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate lounge and locker room, restrooms, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.
• Other duties as assigned, of which the associate is capable of performing.

WORKING CONDITIONS/SPECIAL REQUIREMENTS
Standing, walking for long periods of time while maintaining a friendly professional image. Ability to maintain a flexible work schedule, available to work holidays and weekends as necessary in a 24/7 operation.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift
• Day shift

Ability to Commute:

• Savannah, GA 31408 (Required)

Ability to Relocate:

• Savannah, GA 31408: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18