Demo

Hotel Front Office Manager

Candlewood Suites
Candlewood Suites Salary
Chambersburg, PA Full Time
POSTED ON 12/21/2024
AVAILABLE BEFORE 2/10/2025

Responsibilities:
- Oversee all front office operations including reception, reservations, and guest services
- Ensure efficient check-in and check-out processes for guests
- Manage room assignments and accommodate special requests
- Train, supervise, and support front desk staff to provide exceptional customer service
- Handle guest inquiries, concerns, and complaints in a professional manner
- Maintain updated information on room availability, rates, and promotions
- Monitor daily arrivals, departures, and room inventory to maximize revenue

Qualifications:

- Preferred IHG Experience and knowledge of IHG Brand Standards
- Proven experience in hotel management or a similar role within the hospitality industry
- Excellent communication skills with proficiency in phone etiquette and guest relations
- Ability to speak multiple languages is a plus (bilingual or multilingual)
- Proficient in using hotel management software and phone systems
- Strong leadership skills with the ability to motivate and manage a team efficiently

This position offers an exciting opportunity for a skilled Front Office Manager to lead our front desk team in providing exceptional guest experiences. If you have a passion for hospitality and possess the required qualifications, we invite you to apply for this rewarding position.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • 8 hour shift
  • Weekends as needed

Ability to Relocate:

  • Chambersburg, PA 17201: Relocate before starting work (Required)

Work Location: In person

Salary : $15

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