What are the responsibilities and job description for the Director of Sales position at Candlewoood Suites Flowood?

Job Description

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We are looking for an exceptional Director of Sales to provide best in class service for our guests and exceptional financial results for our investors.

As a key member of the property leadership team, the Director of Sales has influence and accountability for the revenue generation of the property. Reporting to the Regional Director of Sales and the General Manager, the Sales Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.

Core Job Requirements

Responsible for the overall sales and revenue generation of the property
Executes the training of all associates as it relates to the sales process to maximize revenues
Be responsible for maintaining compliance and up to date on new sales initiatives for the brand and company
Be actively involved in the STAR report
Implement and train on all procedures that relate to sales, including systems and processes
Maintain positive relationships with Management company, property owners and clients
Support elite guest experience and satisfaction in all operations
Act as the face of the property by being actively involved in the local community
Ability to implement and maintain all sales documentation and sales procedures through training, coaching & counseling, and progressive discipline when necessary
Ability to make revenue management decisions to effectively grow market share
Work with GM and Management Company to effectively manage rate strategy at all times.

Profit Management

Director of Sales will be responsible for the development, customized sales, and marketing plans for the hotel. The position leads the implementation of the plans for the property. The plans are based on RMC-approved policies and strategies, particularly aspects of the market and demand segments

Knows key accounts and actively sells through personal visits and regular contact with these accounts and their decision-makers.

Understands the local hotel market - strengths and weaknesses of the competition. Uses this knowledge when presenting information to decision-makers.

Familiar with the successful practices of competitors and recommends strategies or sales tactics designed to grow revenue and manage expenses.

Identifies and actively solicits new accounts for the hotel. Ensures effective and on-going Hit List pursuit strategies are in place.

Documents all sales calls and other sales activities using sales data base system. This includes Market Planner, Market Segment Activity planner, Weekly Sales report, Web-sites etc.

Markets opportunities on property’s web site and on electronic distribution channels, including GDS and internet travel sites.

Actively leads all hotel sales and marketing activities.

Ensures that all sales information is communicated to all departments.

Responsible for the development and control of the Sales team budget and operating costs.

Demonstrates working knowledge in the use of Revenue Maximization programs. Assists the General Manager with establishing and carrying out revenue maximization strategies.

Accurately forecasts occupancy changes based on changing market conditions (e.g., increased competition).

Essential Skills and Experience

Extremely high standard for guest experience

Excellent interpersonal, verbal and written communication skills

Planning and organizational skills

Leadership Skills

Ability to work independently

Team player

Ability to select, train and supervise employees

Knowledgeable on developments in the sales and / or hospitality field

Minimum of 3 years of hotel sales experience

Technical skills preferred – Microsoft Word, Excel, Outlook, sales-tracking software and experience with hotel reservation systems.

Job Type : Full-time

Pay : $45,000.00 - $52,000.00 per year

Benefits :

Employee discount

Paid time off

Schedule :

Monday to Friday

Weekends as needed

Work Location : In person

J-18808-Ljbffr

Salary : $45,000 - $52,000

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