What are the responsibilities and job description for the Electrical Service Manager position at Canfield Inc?

Overview : Job description

At Canfield we are excited to announce that we have an immediate opening for an impactful role as an Electrical Service Manager. This role will be responsible for all aspects of the establishing, growing, and running the Electrical Department. This individual must have adequate experience in all areas of the electrical trade, be a sales driven professional and be able to motivate, train, and coach those within their team.

Our company has a great reputation and a large established customer base. Come join an awesome family environment and be part of a management team that cares.

Base Pay : $80,000 - $90,000 / Year

Salary Uncapped Bonus (Total annual comp target $110,000 )

Variable Bonus paid Quarterly

Location : Lowell, MI 49331

Benefits

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

401K benefits with company match

On-going training, development & growth opportunities

Paid Holidays

Paid Time Off

Job Duties :

Developing vital aspects of the Electrical Department, such as truck stock inventory, service pricing, team organization, and department offering

Leading and training of electrical team members

Overseeing all day-to-day operations of the electrical department and working with other departments to achieve goals and revenue performance

Development of key metrics and reporting of team performance

Supervision of all electrical jobs

Handling customer satisfaction requests

Handling permits and inspections

Driving and coaching sales of the all Electricians

As needed, willing to supervise large projects in the field and work with customers and technicians to quote large sales projects

REQUIREMENTS :

3 years of Residential Electrical Management Experience.

At Least at a Journeyman Electrical License (Required)

Residential Electrical Sales Experience.

Nexstar training or similar.

Must be able to grow, lead, and train a team of electricians and effectively work with other departments and managers.

Knows how to run P&L, reports, meetings, numbers, etc.

Great attitude, high energy, great communication skills, sales driven.

Valid drivers license

Knowledge of computer systems and software.

Excellent leadership skills and the drive to succeed and grow the department.

Job Type : Full-time / On-site

Qualifications :

What YOU will bring :

5 Years residential HVAC experience, management experience preferred

Strong organizational leadership skills to lead and grow a team of technicians.

Strong technical background in diagnostic skills on all residential and light commercial equipment.

Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

Great attitude, high energy, great communication skills, sales driven.

Strong computer skills (word, excel, adobe, etc.)

Valid drivers license and ability to pass background test and drug screen.

Ability to handle heavy equipment and work outdoors

Responsibilities : What YOU will do :

Daily management of high-volume service department, HVAC service technicians and staff

Evaluate workload and schedule of service work in a way that best utilizes service technicians.

Hire, lead, and train a team of techs on technical and sales knowledge.

Knowledgeable on how to teach sales and new techniques.

Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

Report on team performance.

Properly and efficiently document all calls / jobs to the company's requirements

Stay up to date on current technologies and new products in the field

Salary : $80,000 - $90,000

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