What are the responsibilities and job description for the Customer Experience Consultant position at canfield scientific?
We are looking for a talented Customer Experience Consultant to join our team at Canfield Imaging Systems, a division of Canfield Scientific, Inc. As a Customer Experience Consultant, you will work closely with customers to understand their needs and provide tailored solutions. This role requires excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively.
The successful candidate will have a bachelor's degree in business, communication, or marketing, and at least 3 years of experience in a professional environment (trainings/sales). Strong customer service, verbal communication skills, and organizational abilities are essential for this role.
Responsibilities:
- Complete medical device installations
- Provide interactive software trainings for physicians and medical staff
- Manage customer accounts and provide pre and post installation/training support
- Schedule flexibility, up to 60% travel both domestic and international
Compensation:
The salary range for this position is $70,000 - $90,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
Salary : $70,000 - $90,000