What are the responsibilities and job description for the Budtender position at Cannabis - Lansing Retail?
PLEASE NOTE: Please read this job posting carefully. The cannabis industry is highly regulated and employment requires responsibility and attention to detail. Employment will begin on a probationary period to ensure the candidate is capable of adhering to the requirements provided below.
Our cannabis retail store is looking for energetic & detail-oriented applicants who are adept at following directions. First impressions on new and existing customers are crucial, therefore we strive for the highest standards in our business. We want every customer and employee to feel welcome in our presence.
Retail sales is a fast-paced environment with rushes and slow periods. Customers can be difficult at times, but if you have thick skin and know how to problem solve with people, you will thrive. Not only will you thrive, but customers tip well when they feel they are taken care of.
You will be on your feet and moving around for hours on end. It is expected that you are fit enough to do this otherwise the job will be difficult for you.
We are a laidback company and provide the right tools, structure, and processes to maximize your time working with customers and earning tips! As such, we have expectations and want to know that you are the type of person that can follow instruction and even take initiative.
REQUIREMENTS AND QUALIFICATIONS:
- 21 years of age or older and be able to pass a background check.
- Understand basic retail math principles(dispensing customers accurate change- we are cash only business).
- Must have a POSITIVE attitude & provide ENTHUSIASTIC customer service.
- Must be RELIABLE, on time, and work regular scheduled hours.
- Must be COACHABLE/TRAINABLE - Leave bad habits at the door!
- Must have reliable TRANSPORTATION.
- Must work well with others - WE ARE A TEAM!!!
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication and customer service skills.
- Available to WORK VARIABLE SHIFTS (weekdays/weekends/holidays) - We are FLEXIBLE with schedules but we are open 7 days a week.
- Willing to work in varied weather conditions for our curbside service.
PREFERRED EXPERIENCE:
- Experience in customer facing roles such as retail, sales, & customer service.
- Experience with Point of Sales (POS) systems is a plus (BLAZE a super plus!)
- General cannabis product knowledge
ROLE RESPONSIBILITIES:
- Multi-task efficiently in a fast-paced environment.
- Scan customers' valid government issued identification documents to verify that they are of legal age
- Educate customers on suitable cannabis products based on their preferences, budgets, and reactions to different cannabis products and strains.
- Process customers' payments using the store’s Point of Sale (POS) system
- Stay current with product knowledge: store’s promotions, pricing changes and new products introductions
- Weigh, package, and label cannabis products as required.
- Monitor inventory levels, document low inventory for product on shelves to ensure adequate stock on sales floor.
- Organize work station, shelves, and straighten product display case. Keep clean at all times.
- Ad-hoc activities for day to day operations of the business during the downtime (including but not limited to: Handle customer returns, testing product pricing/promotions in system, product barcode labeling, moving product to and from rooms, disposing of product packaging etc.)
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 24 – 40 per week
Shift:
- Day shift
- Evening shift
Application Question(s):
- Are you 21 year of age and can you pass a criminal background check?
- Do you have your own vehicle for transportation to and from work and is it reliable?
- Are you currently employed? If yes, what is your hourly pay?
- How many days per week are you looking to work?
- How many hours per week are you looking to work?
- This position will involve both indoor and curbside service - are you capable of both walking 10,000 steps per day and working in various weather conditions?
- Have you previously been employed by another Cannabis company or companies? If yes, which company(s)?
- How soon are you available to start (immediate, one week, later)?
- Do you accept starting under a probationary period to ensure that you this is a correct job fit for both the company and yourself, while also ensuring that you are capable of meeting all the job requirements in this job posting?
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $15