What are the responsibilities and job description for the Spanish Speaking Legal Receptionist position at Cannon & Associates?
Full-Time Receptionist for Leading Criminal and Family Law Firm in Edmond, and Oklahoma City, Oklahoma!
Are you passionate about delivering exceptional customer service and thriving in a fast-paced environment? Our successful and growing criminal and family law firm is looking for a full-time receptionist to become the welcoming face of our team.
Why Join Us?
At our firm, you'll be more than just a receptionist – you’ll play a key role in ensuring a seamless client experience from the moment they step through the door. We offer:
- A collaborative and supportive workplace where your contributions are valued
- Opportunities for professional growth and development within the legal field
- A competitive salary and comprehensive benefits package to support your success
Qualifications:
- Bilingual proficiency in Spanish and English, as many clients are Spanish-speaking. This skill will help ensure clear and effective communication and enhance their experience with our firm
If you are excited about the opportunity to join our team and make a difference in the lives of the clients, please apply today!
$30,000 - $42,000 yearly
Responsibilities:As the first point of contact for clients and visitors, you will:
- Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels
- Arrange appointments for qualified leads to have initial consultations (sales calls)
- Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects
- Provide the salesperson with all essential details to ensure productive conversations/consultations
- Follow up with potential new clients to address their specific concerns and challenges
- Greet and assist clients with warmth and professionalism
- Answer and direct phone calls with efficiency and care
- Schedule appointments and manage the firm’s calendar
- Support the smooth operation of the office with administrative tasks and supply management
We’re looking for someone who is:
- Proficient in Microsoft Office, especially skilled in advanced Excel functions
- Experienced in sales or customer service (highly desirable)
- Educated with at least a high school diploma or equivalent (a Bachelor’s degree is preferred)
- Prior experience in the legal field is a plus
- Strong in verbal and written communication with a focus on empathy
- Exceptionally organized, detail-oriented, and capable of multitasking in a fast-paced environment
- Professional, approachable, and adept at handling administrative tasks and managing calendars
About Cannon & Associates
We are a high-volume criminal defense firm dedicated to advocating for our clients with skill, compassion, and determination. Our team thrives in a fast-paced environment where no two days are the same, and client success is our ultimate goal.
At Cannon & Associates, we believe in fostering a supportive and innovative work environment where your efforts are appreciated and rewarded.
Why Join Us?
- Be part of a collaborative and supportive team with opportunities to grow professionally.
- Competitive pay and benefits package, including paid time off, 401(k), and health insurance.
- The chance to make an impact in the lives of clients and their families.
Join our team of Fierce Advocates to help us serve more clients with the highest level of customer service.
Salary : $30,000 - $42,000