What are the responsibilities and job description for the Customer Service Representative position at Cannon Industries?
Cannon Industries
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers’ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment.
General Job Description:
Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product.
Minimum Qualifications:
- Minimum 2 years customer service experience in an administrative/office setting
- Excellent phone communication ability
- Ability to navigate a computer database
- Attention to detail.
- Organized with clerical skills.
Specific Duties:
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.
