What are the responsibilities and job description for the Client Services Specialist position at Canon Solutions America, Inc.?
About the Job:
The Client Services Representative is responsible for delivering high-quality customer service and technical support to clients across various locations at Canon Solutions America, Inc. This role requires strong communication and problem-solving skills, as well as the ability to multitask and prioritize tasks to meet deadlines.
Main Responsibilities:
- Provide prompt and effective communication with clients and management regarding potential issues or concerns.
- Respond to internal and external requests in a timely manner, utilizing strong written and verbal communication skills.
- Maintain accurate records of inventory movement, meter reads, and service activity reports.
- Collaborate with cross-functional teams to ensure seamless coverage and client satisfaction.
Key Requirements:
- High school diploma or equivalent required; less than one year of related experience preferred.
- Basic computer skills and technical knowledge.
- Ability to multitask and prioritize tasks to meet deadlines.
- Strong customer service and communication skills.
- Ability to work independently with minimal supervision.
- Willingness to work overtime as needed.
What We Offer:
Canon Solutions America, Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
The Client Services Representative is responsible for delivering high-quality customer service and technical support to clients across various locations at Canon Solutions America, Inc. This role requires strong communication and problem-solving skills, as well as the ability to multitask and prioritize tasks to meet deadlines.
Main Responsibilities:
- Provide prompt and effective communication with clients and management regarding potential issues or concerns.
- Respond to internal and external requests in a timely manner, utilizing strong written and verbal communication skills.
- Maintain accurate records of inventory movement, meter reads, and service activity reports.
- Collaborate with cross-functional teams to ensure seamless coverage and client satisfaction.
Key Requirements:
- High school diploma or equivalent required; less than one year of related experience preferred.
- Basic computer skills and technical knowledge.
- Ability to multitask and prioritize tasks to meet deadlines.
- Strong customer service and communication skills.
- Ability to work independently with minimal supervision.
- Willingness to work overtime as needed.
What We Offer:
Canon Solutions America, Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
