What are the responsibilities and job description for the Credit Representative I position at Canon Solutions America, Inc.?
About the Role
Contacts customer to discuss account status and request payments. Prepares delinquent accounts for outside collection activities. Work closely with AR daily on cash application. Requires to be proficient in excel use and computer skills to research and key information and run reports. Maintains current receivable account balances, while satisfactorily answering internal and external customers' questions.
Your Impact
- Contacts customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections matters in order to provide for the prompt turnover of accounts receivable and resolve any disputes/issues/complaints, using oracle and other databases to ensure quick resolutions to issues. - Applies payments and/or credits/adjustments to keep delinquency and bad debt to a minimum, research applications of credit adjustments to assure the customer adjustments or deductions made or taken are reasonable, processed and cleared from customer's account on timely bases. - Prepares information for collection agency and/or attorneys for delinquent accounts, disputes over discrepancies in invoices and negotiates payment plans when needed. - Creates reports necessary to reconcile accounts and to report to management the status of accounts. Prints invoices and statements to send to customer. - Processes miscellaneous paperwork, and update systems as required by credit policy and procedures. - Special projects, as requested by management.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Minimum 1 year experience in credit collections and exposure to routine accounting activities.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA
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