Manager, Large Format Presales & Professional Svcs

About the Role

Would you like to work for a multinational global company? Do you feel excited when you and your team work together which  results in that big win?  Canon USA's Large Format Division seeks a Manager of Professional Services to support pre and post sales support.    As we prepare for the future and grow our product portfolio, we need a strong leader to manage our team of solution analysts supporting direct and indirect sales channels.   This position requires the ability to travel nationally up to 70%.     This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need.  Note that work schedules and office reporting requirements may change from time to time based on business needs.    

Your Impact

• Manage pre and post sales team activities, which may include but are not limited to: new initiatives, objectives, goals, and solutions • Provide support to direct and indirect sales channels • Work closely with marketing, product planning, service and third party vendors • Provide learning maps for analysts on the team • Initiate customer / dealer visits to secure a deal or resolve escalated issues • Responsible for timely and complete resolution of issues • Collaborate with 3rd parties as necessary to resolve customer issues • Collaborate with senior management to streamline and improve business processes        

About You: The Skills & Expertise You Bring

  - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience preferably in pre-sales/post-sales support in Large Format, office and production environments - 3-5 years of supervisory experience - Knowledge and experience using the Adobe Creative Suite product, and/or other standard Color management tools and respective file formats (JPEG, TIFF, EPS, PDF) - Experience using Postscript/PDF file handling tools (how files are transferred) - Proficient with Microsoft window business tools - Large format printer experience is preferred - Graphic Arts and/or Photography a plus - Proven success as a Project Manager and ability to manage multiple projects of various sizes simultaneously - Proficient in IT technologies and in communicating technically with client IT professionals - Ability to travel approximately 70% nationwide - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies The company will not pursue or support visa sponsorship for this position.   In accordance with applicable law, we are providing the anticipated base salary for this role; $96,880 - $145,090 annually. This role is eligible for MBO under the terms of an applicable plan. 

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All applicants must reside in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA

Posting Tags

#PM19 #LI-NF1 #CUSA #LI-REMOTE

Salary : $96,880 - $145,090