What are the responsibilities and job description for the Quality Assurance Coordinator position at Canon U.S.A., Inc.?
Quality Assurance Coordinator
Job Locations US-RI-West Greenwich
Requisition ID
2025-19247
of Openings
Category (Portal Searching)
Warehouse / Shipping
Position Type (Portal Searching)
Regular Full-Time
Overview
The Quality Assurance Coordinator will be responsible for ensuring all QA SOPs are followed within the warehouse. This will include researching discrepancies, coaching the Material Handlers on processes, and performing audits.
Responsibilities
- Research inventory discrepancies and submit accurate inventory and bin location reports.
- Determine root cause of order / transactions and assist in development of process improvement plans.
- Communicate inventory discrepancies to the logistics team for remediation. When necessary, assist in process to prevent recurrence.
- Coordinate daily zone audits to identify slotting issues that limit replenishment accuracy.
- Collect data and prepare reports as may be required by Warehouse Manager or other departments.
- Assist warehouse in order issues, product returns and nonconforming product.
- Coach and retrain material handlers in proper inventory let downs, replenishments, and complete transactions in WMS
- Conduct daily cycle counts and zero bin audits.
- Responsible for answering warehouse and client inquiries in a timely manner.
- Assist all warehouse employees with location of inventory materials.
- Monitor daily Fill Rate report and identify root cause of daily kills.
- Communicate Fill rate information to operational management.
- Identify product dim and weight issues and assist with correctly updating for all materials in WMS database
- 80-100% of time related to Inventory-related duties.
- 0-20% of time related to Continuous Process Improvement, Training, Guiding and Mentoring related duties.
PHYSICAL DEMANDS / WORKING CONDITIONS / MENTAL QUALIFICATIONS
Qualifications
What We Offer :
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
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