What are the responsibilities and job description for the Los Angeles CIRCLE Support Team- Outreach Advocate position at Canopy Roots?
Job Description
Job Description
Los Angeles CIRCLE Support Team- Outreach Advocate
at Canopy Roots
About the LA CIRCLE Program
Canopy Roots is a contracted provider with The City of Los Angeles, Mayor's Office of Community Safety (MOCS), to operate the Los Angeles CIRCLE (Crisis and Incident Response through Community-led Engagement) program. This is a 24 / 7 unarmed response program that deploys trained teams to address non-urgent and non-violent LAPD 911 calls related to unhoused individuals experiencing crisis. Program goals include disrupting the reciprocal relationship between houselessness and the criminal justice system, de-escalating and supporting stabilization to people experiencing homelessness, and promoting sustained positive outcomes for community members through compassionate and trauma-informed intervention and connection to appropriate services and resources, including case management. Canopy Roots will be operating the CIRCLE Program in the Hollywood Zone of Los Angeles.
About the role
Canopy Roots is an innovative mental health organization based in Minnesota that offers culturally affirming crisis response services. The LA CIRCLE (Crisis and Incident Response through Community-Led Engagement) Support Team Outreach Advocate is responsible for providing compassionate, and trauma-informed support to individuals experiencing homelessness or crises in Los Angeles. This role involves assessing need, case management, and coordination of resources. The Support Team Outreach Advocate will serve as a bridge between the unhoused population and critical services, focusing on safety, care, and empowerment.
Expectations for this role include setting a consistent and exemplary example of Canopy's values in action. The Support Team Outreach Advocate reports directly to the Program Manager.
Job Details
Start Date : As soon as possible
Location : Los Angeles, CA
Hiring Salary Range : $25.00 - $30.00 / hour; Starting hourly wage will depend on your skills and demonstrated readiness for the role
Hours / Day : Monday-Friday, 8 : 00 am - 4 : 30 pm 40 hours a week. This role is primarily community based, with required attendance at weekly staff meetings taking place either online or in the office.
Job Type : Full time, Non-Exempt
Essential Job Functions
- Provide case management services in collaboration with Support Team Outreach Advocate to address the needs of community members experiencing homelessness, mental health crises, substance abuse, or other non-violent situations
- Adopt the guidance of the Support Team Lead in follow-up engagement with community members encountered by the Response Team, other high utilizers of emergency services, and encampments or individuals identified by the City
- Utilize trauma-informed and culturally responsive care and harm-reduction approaches to provide support and address both immediate concerns and long-term needs
- Connect individuals to essential services, including shelters, mental health care, substance use treatment, and housing programs
- Assist clients in accessing services by providing transportation, helping with benefit applications, or advocating with service providers
- Collaborate with housing agencies, shelters, mental health services, case managers, community partners, and LA CIRCLE program partners to ensure timely and comprehensive care
- Participate in regular team meetings to review responses and follow-up services, enhance intervention skills, and identify opportunities for service improvement
- Document all outreach activities and client interactions in a timely and accurate manner
- Maintain confidential client records, case notes, and referral information in
- accordance with HIPAA and organizational standards
- Educate community members and stakeholders about the needs of unhoused
- populations and those in crisis
- Support the Response Team in responding to low-risk and low-priority diverted incidents and referrals when the Response Team's estimated response time would exceed thirty (30) minutes
Requirements
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply, regardless of whether they meet each requirement to the fullest extent.
Physical Requirements
About Canopy Roots
Canopy Roots is an innovative mental health organization offering culturally affirming, unarmed response services to people in crisis via 911. We promote safety for people in crisis by providing emotional de-escalation strategies, crisis intervention support, and connection to appropriate resources. Crisis Responders are members of the communities they serve, reflecting the wide range of cultural and racial identities and experiences of the people who need our services the most. Canopy Roots is based in Minneapolis, MN with partnerships in Minnesota and California.
Benefits
We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes :
Choose one of our three medical plans.
Workplace Culture
Canopy Roots is a values-based, inclusive workplace that strives to create a space where our employees' unique talents, learning styles and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, professional development, and reflection and processing space in
weekly staff meetings.
Our Hiring Process
Our People Operations is committed to a person-first centered approach to our hiring process. Candidates can view currently open positions and apply online via canopyrootsmn.com / about / careers. For all positions, our hiring process includes a virtual screening interview and in-person panel interviews, reference checks and background checks for final candidates. All responder candidates must be fingerprinted and reviewed by the California Dept. of Justice.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the People Operations team at careers@canopyroots.com. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.
Job Posted by ApplicantPro
Salary : $25 - $30
