- The in-CIRCLE Program Case Manager is responsible for assessing service needs and linking the child and family with a range of social, educational, vocational, recreational, and other related wrap around services based on the client’s individualized needs.
- The Case Manager serves as an adult role model who works collaboratively with the family in creating a supportive environment addressing the basic needs of the child and family through referral, education and skill development.
- The Case Manager will collaboratively work with the CPS caseworker to insure effective implementation of services to meet the needs of the in-CIRCLE Program family, and making necessary adjustments based upon changing needs.
- Case management services are comprehensive and must include: assessment of the individual client needs, collaboration on the development of a specific service plan, referral and linkage to services and monitoring of progress and outcomes.
Job Responsibilities:
- Once the in-CIRCLE Program referral is accepted, the team will coordinate with the local MCPS staff and contact the family within 24 hours.
- Assists eligible individuals to gain access to medical, social, educational, vocational and other services.
- Ensures case management services are provided and ensures services are reflected in documentation for each family served within programmatic requirements.
- Demonstrates ability to monitor participants’ progress and documents accordingly.
- Completes initial case management goals, objectives and interventions for the case plan in coordination with the in-CIRCLE Program therapist, MCPS and the family.
- Facilitates the initial family team meeting with MDHS; and as outlined and determined by the Individualized Service Plan thereafter.
- Reviews and updates the Crisis Management Plan (CMP) with each assigned family at each Family Team Meeting, service plan review, and or following any crisis intervention.
- Completes weekly ISP reviews, monitors and documents progress toward service goals.
- Assesses the strengths and needs of families referred to the program and appropriately utilizes community resources to assist in meeting their needs.
- Acts as a positive role model in every interaction with participants.
- Provides direct case intervention services to children, adolescents and families in home, school, office, community, and other appropriate settings.
- Provides and coordinates social services that are family driven and community based.
- Provides transportation for families in a safe and responsible manner.
- Carries out satisfaction surveys as assigned.
- Prepares and completes program reports as assigned.
- Attends weekly staff meetings
- Is responsible for sensitivity and responsiveness to cultural differences in the organization/program service population.
- Promotes Canopy Children’s Solutions programs and services to the public.
- Works in collaboration with team to monitor the functioning of the family and track progress toward service goals.
- Assists in the development and coordination of a discharge/aftercare plan with the family and CPS beginning at admission and through discharge.
- Is available to the family and provides 24/7 crisis intervention as needed.
- Other duties as assigned.
Required Qualifications:
- Bachelor’s degree required in Social Work or a related field, and at least two (2) years’ experience working with children and families.
- Demonstrate competence in working with children and families in the child welfare system.
- Demonstrates competence in completing documentation and reports related to services provided.
- Computer skills required.
- Must be at least 21 years of age, have a valid driver license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle for organization business.
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