Demo

Field Support Analyst - Houston, TX

Canteen
Houston, TX Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/3/2025
  • Schedule :       Monday - Friday
  • Requirement :  Strong Excel skills preferred, people management skills, interpersonal & communication skills, strong organizational skills and customer service background preferred.
  • The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions :   http : / / olivia.paradox.ai / moSkg

    About Canteen :

    Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

    Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry.

    Come for the job, stay for the career. We are Canteen.

    Job Summary

    Manages the daily scheduling & merchandising process for all Vending while optimizing for maximum efficiencies of the Route Schedule.  In this role, you will utilize strong analytical skills, business acumen, and collaboration to help Canteen maximize efficiencies and drive results.

    Essential Duties and Responsibilities :

    Manages the daily scheduling process for vending.

    Analyzes and assesses how to improve route efficiencies. Proactively makes updates and changes to Drivers  schedules and routes.

    Provides leadership team with regular updates and ways to improve operations.

    Communicates daily with the Pick Line Supervisor, drivers, and CSMs regarding schedule changes, POG changes, merchandising, missed picks, skipped stops, etc.   Also, work with the Dispatcher & Service Manager on device communication to ensure we are  receiving proper telemetry communication.

    Provides updates to senior management and shares progress with drivers.

    Other duties as assigned.

    Preferred Qualifications :

    Ability to supervise others; give instructions, coach, evaluate and take appropriate follow-up action.

    Strong statistical and analytical skills required.

    Ability to understand our business operations and how we succeed.

    Advanced technical computer skills (Excel, analytics, new technologies, etc.).

    Strong communication and collaborative skills, and attention to detail.

    Associates at Canteen are offered many fantastic benefits.

    Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

    Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

    Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

    About Compass Group : Achieving leadership in the foodservice industry

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

    Applications are accepted on an ongoing basis.

    Canteen maintains a drug-free workplace.

    Req ID : 1402642

    Canteen

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