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Director of Accounts Receivable- Home Health & Hospice

Cantex
Addison, TX Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 2/9/2025
Job Details

Job Location

Theracare Home Health Cantex Home Health Holdings LLC - Addison, TX

Position Type

Full Time

Description

Title:

Director of Accounts Receivable

Reports to:

Controller of Home & Community-Based Services

Location:

Addison, TX

Benefits:

  • Highly competitive compensation
  • Generous 401K with matching contributions
  • Continuing education reimbursement for professional growth
  • Ample vacation, sick leave, and holidays.
  • Employee recognition program with financial rewards
  • Comprehensive medical, dental, and supplemental insurance

Job Summary:

The Director of Accounts Receivable is responsible for understanding and managing the AR department throughout the organization. This position will oversee and direct team efforts in support of driving the revenue cycle and all related activities. The Director identifies trends in AR days, cash collections, denials, underpayments, billing holds, cash application issues and various other financial measures to determine process inefficiencies and present corrective action plans.

Qualifications

Qualifications:

  • Experience
    • Bachelor’s degree in Finance, Accounting, or a related field or equivalent experience
    • 5 years of experience managing an AR department
    • 3 years of recent experience in Home Health and Hospice industry
  • Industry Knowledge:
    • In-depth understanding of Hospice & Home Health-specific payers (Medicare, Medicaid, private insurance), reimbursement structures , OASIS submissions, and CMS Conditions of Participation (CoPs).
  • Technology Skills:
    • Advanced proficiency in Hospice & Home Health EMR systems (e.g. Homecare Homebase, Microsoft Office Suite) and revenue cycle reporting tools.
  • Leadership:
    • Previously demonstrated ability to lead teams, influence decisions, and implement process improvements to achieve organizational goals.
  • Financial Expertise:
    • Strong acumen in budgeting, revenue forecasting, and trend analysis.
  • Project Management:
    • Proven success in managing short and long-term initiatives to improve AR processes and results.
Essential Functions:

  • Revenue Cycle Management:
    • Monitor and report key metrics (AR aging, days outstanding, bad debt ratio, billing timeliness) to improve cash flow and operational efficiency.
    • Analyze and address revenue cycle issues, including denials, billing delays, and unbilled or improperly coded services.
    • Lead initiatives to reduce AR aging, manage RAP/NOA submissions, and ensure timely claims resolution.
    • Works with across departments to manage the entire process from authorization/insurance verification to final collection.
  • Team Leadership:
    • Provide day-to-day leadership, mentoring, and performance monitoring for the AR team, fostering collaboration and accountability.
    • Promote standardization and compliance with policies, regulatory requirements, and industry best practices.
  • Process Optimization:
    • Develop and implement productivity metrics and process improvements to enhance billing and collections efficiency.
    • Identify trends in payer rejects and denials to drive automation and refine workflows.
  • Collaboration & Communication:
    • Partner with clinical teams to address billing issues related to visit notes, OASIS submissions, and authorization requirements.
    • Work with senior leadership (CFO, Controller, CEO) on financial processes, reconciliations, and special projects.
  • Regulatory Expertise:
    • Stay informed about Home Health-specific payment models (e.g., PDGM) and evolving CMS requirements to guide compliance and adaptability.
    • Ensure the team maintains a current understanding of healthcare regulations and patient financial issues.
  • Strategic Oversight:
    • Develop action plans to achieve monthly cash goals, reduce waste, and optimize business results.
    • Act as a technical expert to address questions and provide solutions for clients and team members.
We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

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