Demo

Public Safety IT Systems Coordinator

Canton Township
Canton, MI Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/17/2025

Notice of Employment Opportunity

The following job posting will remain open until February 25, 2025.

Public Safety IT Systems Administrator

2025 Starting Rate : $70,933

Salary Range : $70,933 to $113,304 (15 Step Wage Scale)

Canton Township is a reciprocal unit as defined in the Reciprocal Retirement Act, Act 88 of 1961.

  • See attached job description and hiring process for minimum qualifications, hiring criteria and timeline.
  • This is an external posting open to all applicants.
  • Must meet the minimum requirements of the position.
  • Applications not completed in their entirety will not be considered.
  • Paper applications are available in the Human Resources Division.
  • Only those applications that are received in the Human Resources Division prior to the posted deadline will be considered.

The Charter Township of Canton provides equal employment opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law.

Canton Township takes great pride in the diversity of our community and promotes diversity in the workforce.

Job Description and Hiring Process Attached

Date Posted : February 14, 2025

JOB DESCRIPTION

PUBLIC SAFETY IT SYSTEMS ADMINISTRATOR

EXEMPT

DESCRIPTION OF DUTIES :

This is professional work involving a variety of technical and administrative responsibilities for the Police and Fire Departments, including the Emergency Dispatch Center. An employee in this position assumes critical responsibility overseeing the substantially-valued Public Safety IT system resources ensuring seamless functionality for first responders and the community they serve. Public Safety-specific technology includes all hardware, software, in-vehicle MDC's and tablets, modems, Bryx toning system, video arraignment system, MPSCS 800 MHz radio system, all components of the Motorola dispatch consoles and the CLEMIS network computer systems for the department. This position also provides development, management, maintenance training and support for numerous technological systems utilized by the police and fire departments. This position is also responsible for supporting, evaluating, negotiating, and implementing new technology in collaboration with the Township's Information Technology and Innovation Department.

An employee in this classification will work independently with periodic reviews by the Public Safety Operations Manager and / or Police and Fire Services Director to ensure adherence to departmental policies, practices, and procedures. Technical oversight will be administered by the Information Technology and Innovation Department.

EXAMPLES OF WORK : (Note : These examples are intended as illustrations of the various types of work performed.)

  • Performs administrative and technical IT system management for the Public Safety Department hardware and software systems.
  • Administers Public Safety hardware and software systems, including but not limited to CAD, Records Management, 911 Interface, LEIN, and all in-vehicle technology including laptops, modems, and recording equipment.
  • Administers, configures, and supports the Fire Department's Stryker LUCAS automated chest compression devices within the department's engines and rescue units.
  • Management of the Police Department's body worn cameras, in-car cameras and building security cameras, including configurations, end-user management, and training.
  • Management of the Fire Department's engine and ambulance modems configuration and technical support, ensuring seamless functionality for field use with various EMS devices.
  • Management and support of the Motorola Public Safety radio communications. Work with the state radio system, Michigan Public Safety Communications System (MPSCS) for template updates, schedule equipment maintenance and troubleshoot issues as they arise. Also provide system updates on a monthly basis to CAM, AIS, NICE IP Logger, and NICE LBS servers. Program all portable and mobile radios assigned to Public Safety personnel.
  • Management and support of the CLEMIS vehicle MDC IT system. This includes procuring all in-vehicle hardware including laptops, docking stations, citation printers and wiring needed for functionality. Assist Fleet Maintenance with troubleshooting connectivity and 12 voltage issues as the arise.
  • Interfaces with Township ITI Department to manage Netrix software notifications for proper Windows CJIS user and event logging. Also conduct audits for accurate user authorizations and access to various Public Safety systems and resources.
  • Provides administrative and technical end user support and auditing for Public Safety programs including MiCJIN, CLEMIS, NICE Inform, Utility AVailWeb, Thomson Reuters, TALON, Bry and RapidSOS.
  • Provides hardware technical support for Public Safety information systems including the NICE phone and radio recording equipment, BRYX fire station toning system, CLEMIS mugshot and Livescan fingerprinting systems, 35th District Court arraignment hardware, Motorola portable and dispatch console radios, and Intrado / WEST 911 system software.
  • Manages a wide array of software programs including annual maintenance, licensing, updates, renewals, training, auditing, and monitoring.
  • Serves as the Public Safety Department's technology specialist in working with regional, county, state and federal oversight bodies and partnerships.
  • Assists with all functions related to Public Safety-specific computer systems including budgeting, purchasing, project coordination and related reports.
  • Manage and administer the Township's Video Surveillance System (VSS) and Physical Access Control System (PACS) in collaboration with other township departments such as ITI and Facilities.
  • Works to maintain all pertinent security frameworks and standards that includes but not limited to CJIS and NIST
  • Evaluates and monitors existing computer and potentially new public safety-specific programs and applications as necessary.
  • Actively participates in project management when IT resources are involved.
  • Facilitates the exchange of knowledge, resources, and expertise between the Township's ITI division and the Public Safety Department, enhancing overall efficiency and functionality.
  • Works in close collaboration with the Township's ITI division to ensure seamless integration and cooperation between the two units.
  • Actively attends job related training to keep current on Public Safety related systems and solutions.
  • Performs other duties as assigned.
  • ESSENTIAL JOB FUNCTIONS - KNOWLEDGE, SKILLS, AND ABILITIES :

  • Graduation from a college or university with a Bachelor's Degree in Information Technology, Computer Systems Administration, Systems & Network Administration, or a related field; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
  • A minimum of five years of related professional experience.
  • Technical lead work experience.
  • Ability to be available outside of business hours for emergencies, as needed.
  • Extensive knowledge of the daily operations of a modern Public Safety dispatch center including but not limited to CAD systems and interfaces, 911 phone systems and LEIN / NCIC systems.
  • Considerable knowledge of Public Safety processes, policies, and procedures.
  • Ability to perform manual labor for extended periods of time; must be able to lift carry, and setup computer equipment.
  • Working knowledge of Video Surveillance Systems (VSS) and Physical Access Control Systems (PACS).
  • Ability to support Systems such as Avigilon, Exacqvision, and DSX.
  • Skilled in trouble-shooting and problem-solving in high stress situations.
  • Ability to comprehend and apply state and federal laws and mandates as related to CJIS information and 911 call centers.
  • Ability to make thorough, unsupervised decisions utilizing department policies, practices, and procedures.
  • Ability to direct and coordinate all aspects of large-scale projects or collaborations.
  • Ability to clearly communicate information to peers in a tactful and informative manner.
  • Ability to analyze problems and present facts and recommendations effectively in oral and written form.
  • Ability to deal with outside agencies in a tactful and courteous manner and to maintain effective working relationships with other employees.
  • Must possess a current, valid Michigan Driver's License with a driving history that does not create liability concerns; which includes, but is not limited to, convictions for reckless driving, careless driving, suspended license, or convictions involving drinking and impaired driving.
  • Police clearance required; must pass a public safety background check.
  • PHYSICAL DEMANDS :

    Reasonable Accommodations : Canton Township provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the ADA Coordinator at (734) 394-5260. We encourage all interested qualified applicants to apply for open positions. Request for accommodations will be reviewed on a case-by-case basis.

    Physical Demands :

  • Stand- Frequently
  • Walk- Frequently
  • Sit- Frequently
  • Use of Hands / Fingers- Constantly
  • Reach- Occasionally
  • Climb- Occasionally
  • Crawl- Rarely
  • Squat or Kneel- Occasionally
  • Bend- Occasionally
  • Lift / Carry :

  • Less than 10 lbs- Occasionally
  • 10 - 29 lbs- Occasionally
  • 30 - 59 lbs- Rarely
  • 60 - 100 lbs- Rarely
  • Push / Pull :

  • Less than 10 lbs- Occasionally
  • 10 - 29 lbs- Occasionally
  • 30 - 59 lbs- Rarely
  • 60 - 100 lbs- Rarely
  • REPORTS TO : Public Safety Operations Manager and / or Police and Fire Services Director

    HIRING PROCESS

    PUBLIC SAFETY IT SYSTEMS ADMINISTRATOR

    Employment Application : Friday, February 14 through Tuesday, February 25, 2025

  • Submit a Canton Township Employment Application Form (online or paper), completed in its entirety prior to posted deadline date.
  • Online applications must be completed and submitted electronically before 11 : 59 p.m. on deadline date.
  • Applications not completed in their entirety will not be considered.
  • Paper applications must be received in the Canton Township Human Resources Division by 4 : 30 p.m. on the posted deadline date. Applicants choosing to submit a paper application need to be conscious of postal delivery times. Paper applications are available in the Human Resources Division.
  • Faxed or emailed paper applications will not be accepted.
  • Late and incomplete applications will not be accepted.
  • All communication will be via email. Applicants must provide a valid email address on the application. Please add to your safe sender list.
  • Selection Questionnaire : Friday, February 28 through Monday, March 10, 2025

  • Applications will be screened for qualified candidates and candidates selected to move on in the hiring process will be emailed a selection questionnaire no later than Friday, February 28, 2025.
  • The completed questionnaire must be returned to Human Resources by the posted deadline date to be considered. The deadline to submit the completed selection questionnaire is 4 : 30 p.m. on Monday, March 10, 2025 to be considered for this job posting. Emailed or faxed questionnaires will not be accepted.
  • Applicants who do not receive a questionnaire will receive email notification they are no longer being considered.
  • Applicants who do not receive an email communication on the status of their employment application on Friday, February 28, 2025 need to contact Human Resources at to verify the status of their application.
  • Application and Selection Questionnaire Screening Process : Friday, March 14, 2025

    Employment applications, job question responses, resumes, and selection questionnaires will be screened to determine which candidates will be interviewed. The preferred candidates will meet the following criteria :

  • This will be a competitive process. A limited number of candidates will be selected for the interview based on their relevant work experience, education and training as compared to the other candidates in the application pool.
  • Demonstrated ability to meet the minimum requirements of the job description as determined by responses to the initial job questions, employment application, and selection questionnaire. Candidates must meet the minimum requirements of the position as posted on the job description to be considered.
  • Application prepared representing the quality of desired professional work (spelling, grammar, and presentation are essential).
  • Must possess a current, valid Driver's License with a driving history that does not create liability concerns; which includes, but is not limited to, convictions for reckless driving, careless driving, suspended license, or convictions involving drinking and impaired driving. Candidate selected for this position will undergo a driving history check.
  • Oral Board Interviews - On or after Monday, March 24, 2025

  • Oral Interviews will be scheduled on or after March 24, 2025.
  • Candidates selected for the Oral Interview will be notified via e-mail no later than March 17, 2025.
  • The Oral Interview will include extensive questions that may explore sensitive or confidential aspects of their personal lives.
  • Applicants who are not selected to interview will be notified in writing via e-mail no later than March 17, 2025.
  • Please check your Spam Folder if you do not receive notification by the following morning.
  • Eligibility List

  • All applications received during this posting will be considered during the formation of an eligibility list created for this job posting.
  • Contingent Job Offers

  • All offers of employment are contingent on the results of a public safety background check, including reference checks, thorough background investigation, driving record verification, working history verification, social media check, physical examination, drug screen and satisfactory completion of a six-month probationary period.
  • Application Status

  • All candidates will be notified via email of the final disposition of their employment application.
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    Salary : $70,933 - $113,304

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