What are the responsibilities and job description for the Field Representative position at Cantrell Roofing LLC.?
Job Overview
We are seeking a motivated and dynamic Field Representative to join our team. The ideal candidate will be responsible for providing exceptional client services and support while representing our organization in the field. This role requires excellent communication skills, a customer-focused attitude, and the ability to work independently while managing various tasks effectively.
Duties
- Serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency.
- Communicate effectively with clients to understand their requirements and provide appropriate solutions.
- Handle customer inquiries through various channels, including phone calls and in-person meetings, demonstrating strong phone etiquette and customer service skills.
- Assist in managing client accounts, ensuring accurate documentation and follow-up on services provided.
- Provide support in cash handling and office-related tasks as needed, maintaining accuracy and attention to detail.
- Collaborate with team members to enhance customer support strategies and improve overall client satisfaction.
- Utilize computerized systems for tracking client interactions, managing appointments, and reporting on service outcomes.
- Bilingual candidates are encouraged to apply, as this will enhance communication with a diverse client base.
Requirements
- Proven experience in customer service or client-facing roles, preferably within a call center or office environment.
- Strong communication skills with the ability to engage effectively with clients from various backgrounds.
- Bilingual proficiency is a plus but not mandatory; candidates who can communicate in multiple languages are highly valued.
- Familiarity with cash handling procedures and basic office operations is preferred.
- Ability to work independently while managing multiple tasks efficiently in a fast-paced environment.
- A positive attitude, strong work ethic, and commitment to delivering exceptional client services are essential for success in this role.
Join our team as a Field Representative and contribute to our mission of providing outstanding service to our clients!
Job Type: Full-time
Pay: $100,000.00 per year
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Canton, TX 75103 (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: On the road
Salary : $100,000