What are the responsibilities and job description for the Revenue Operations Manager position at Canva?
About the team
At Canva were empowering the world to design and as we scale our Enterprise and B2B offerings the Revenue Operations team plays a crucial role in ensuring that every dollar flows smoothly.
Were building a worldclass quotetocash (QTC) experienceone thats frictionless scalable and customerfocused. As the Revenue Operations Senior Manager youll be at the heart of this mission owning key AR processes ensuring accurate billing and payments and collaborating with teams to drive efficiency and automation. You wont just be processing transactionsyoull be shaping how Canva grows its revenue operations to support millions of users worldwide.
What youll do
- Support the sales team DealDesk shared services group and customers for Offline (Enterprise) Revenue ensuring a bestinclass quotetocash process all while providing an excellent customer experience.
- Manage monthend close related activities for Accounts Receivable with a focus on internal controls.
- Process customer payments refunds credit memos and chargebacks.
- Support internal ticketing requests ensuring timely and accurate resolution of sales team and other business partner inquiries.
- Provide clear and effective responses to customer questions requests and / or concerns.
- Support new system design and implementation by providing requirements completing testing and resolving issues with the help of Engineering and Financial Systems teams.
- Compile and analyze quote to cash data producing regular reports metrics and insights for management and relevant stakeholders.
- Act as point person for projects and intake facilitating requests and coordinating requirements for business partners and internal stakeholders.
Qualifications :
What were looking for
Additional Information :
Whats in it for you
Achieving our crazy big goals motivates us to work hard and we do but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.
Heres a taste of whats on offer :
Check out lifeatcanva.com for more info.
At Canva we value fairness and we strive to provide competitive marketinformed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $141000 $181000. When calculating offers we make salary decisions based on market data and candidates skills and experience.
Other stuff to know
We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above we still want to hear from you!
Please note that interviews are conducted virtually.
Remote Work : Employment Type :
Fulltime
Key Skills
ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite
Experience : years
Vacancy : 1
Salary : $141,000 - $181,000
