Vendor & Business Continuity Specialist

We’re Canvas Credit Union

We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures. 

Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )

Why Canvas?

At Canvas, we’re dedicated to transforming financial services from the inside out.

Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people: 

• Humble
• Empathetic 
• Accountable
• Resourceful
• Tenacious 

What you’ll do

The Vendor & Business Continuity Specialist will be responsible for maintaining the vendor portfolio and ensuring internal vendor management controls are in place. They will also assist with business continuity efforts, including maintaining the Business Continuity Program. The position will collaborate with ERM and Internal Audit concerning areas of vendor management and business continuity. 

Essential Duties/Responsibilities

• Perform annual due diligence on critical vendor relationships to review in Vender Review Committee meetings.
• Assist in the administration of Vendor Management and Business Continuity Management as directed by the Vendor and Business Continuity Manager. Provide support during examinations and audits.
• Identify and implement internal controls for the Corporate Vendor Management program.
• Manage onboarding of all new vendor relationships, facilitate input of all contracts into vendor management software and assign all contract notification reviews to vendor owner.
• Maintain compliance and documentation of vendor portfolio.
• Assist vendor owners with vendor related research requests and interdepartmental collaboration.
• Perform vendor reconciliation review for portfolio due diligence.
• Assist in business continuity testing and crisis management exercises.
• Assist in tracking incidents related to business continuity & crisis management.
• Refer contracts and vendor legal issues to AVP & General Council for review and decision making.
• Identify opportunities for process improvement and facilitate the implementation of operational enhancements.
• Maintain a high level of service, consistency, and professionalism by delivering Canvas Core Values to both internal and external members.
• Actively promote and contribute to the achievement of organizational goals.
• Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
• Follow all safety and security guidelines to properly safeguard member and organization assets.
• Recommend and help develop and implement new policies and procedures.
• Embrace ongoing education and learn/apply new skills and software applications.
• Regular attendance and punctuality are essential functions of the job.
• Perform other job duties as assigned.
• Directly serves strategic initiatives set by senior leadership and the ERM team.
• Regularly exercises independent judgment on matters of significance related to Vendor management, controls, and relationships.

Job Qualifications

Knowledge, Skill, and Ability:

• Excellent verbal, written and interpersonal communication skills with the ability to explain programs, features, policies and procedures to Canvas family members, credit union members and business partners.
• Strong relationship building and teamwork skills.
• Strong attention to detail and excellent organizational skills; ability to manage multiple priorities.
• Excellent analytical, problem solving and decision-making skills.
• Skills and experience in the following areas are desirable: loan participation experience, financial institutions, familiarity with not-for-profit entities, and cost accounting principles.
• Solid knowledge and understanding of Canvas financial products and services.
• Proficient in MS Office (Outlook, Excel, Access, and Word).
• Ability to maintain confidences.
• Pre-employment background review (components include criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).
• Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered. 

Education or Formal Training: Bachelor’s degree in business-related field or equivalent work experience. 

Experience:   Minimum of one year of previous vendor management and/or business continuity experience.

This position has a starting pay range of $60,000.00-$65,000.00/annual, and final pay rate will be determined based on experience, education, skills, and internal equity factors.  

Canvas benefits 

Medical/Dental/Vision Insurance 

Paid Vacation 

Paid Sick Time 

Paid Holidays 

Paid Wellness Day 

Paid Volunteer Time 

Flexible Spending Account 

Health Savings Account 

World Class 401(k) Plan 

Tuition Reimbursement 

Rate Discounts on Qualifying Loans 

May be eligible for incentives or discretionary bonus based on results

Working Environment/Physical Activities

High volume, fast-paced, office environment.  The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets.  The position requires manual dexterity, the ability to lift files and open filing cabinets.  The position requires bending, stooping, or standing as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Position will be open until filled, or if unable to fill until posting is canceled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.