Vacation Property Manager

Job Overview:
Capano Management is seeking a dedicated and detail-oriented Vacation Property Manager to oversee the management of our weekly beach rental properties. This role ensures a seamless experience for guests, maintains the quality of our homes, and coordinates all necessary services to uphold our high standards.

Key Responsibilities:

• Manage guest reservations, inquiries, and concerns to ensure a smooth booking process and excellent customer experience. Responsible for handling our 8-10 weekly rentals in-house. Position based in Lewes to manage our properties in Rehoboth Beach, Dewey & Fenwick.
• Oversee property preparation, including cleaning, inspections, and staging, to ensure homes are guest-ready.
• Coordinate repairs and maintenance with vendors and service providers as needed.
• Conduct property walkthroughs to ensure all amenities are in working order.
• Handle check-ins and check-outs, providing clear communication and assistance to guests.
• Maintain accurate records of bookings, maintenance, and property-related expenses.
• Address and resolve guest concerns promptly to ensure satisfaction.

Hours

• Tuesday-Friday 8-5
• Saturdays 10-4
• Emergency calls after hours required

Skills and Qualifications

• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
• Professional in all forms of communications such as email, phone calls, video calls and texts
• Ability to work well under pressure in an agile, fast-paced environment
• Excellent time management skills with the ability to change activity frequently and cope with interruptions
• Highly responsive and reliable
• Strong attention to detail
• Adhere to all company policies and procedures

Work Environment and Physical Demands

• Availability to work Tuesday through Saturday. Some after hours on call emergencies will require assistance.
• Traveling between worksites is frequent and this person will need their own reliable transportation.
• Occasional need to perform light housekeeping and maintenance duties (change light bulbs, unclog garbage disposal, etc)
• Ability to stand, sit, and walk for an extended period of time
• Reach overhead and below the waist
• Regularly push, pull, and lift up to 25 pounds
• Occasionally lift or move up to 50 pounds
• Bend, stoop, squat, kneel, and twist
• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you’ll get

• Health/dental/vision insurance
• Employer Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with company match
• Paid Time Off
• Employee Assistance Program
• Employee discounts
• Great colleagues and culture

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• Every weekend
• Monday to Friday
• On call

Ability to Commute:

• Lewes, DE 19958 (Required)

Ability to Relocate:

• Lewes, DE 19958: Relocate before starting work (Required)

Work Location: In person

Salary : $25