What are the responsibilities and job description for the Desktop Support - 2.5 Madison, WI position at CapB InfoteK?
For one of our ongoing multiyear projects, we are looking for a Desktop Supporter out of Madison, WI.
Advanced Problem Resolution Skills.
Experience working with equipment vendors and warranty policies
Installation and Maintenance of PCs.
Troubleshooting all hardware.
Experience troubleshooting technology support issues.
Image deployment for Windows and McIntosh.
Minimum 500 User and 15 Remote Sites Environment Support.
Remote desktop support tools - RDP, SCCM, etc.