What are the responsibilities and job description for the Concierge position at Cape Cod Post Acute?
Join our team at Cape Cod Post Acute Careas a Fulltime Concierge.
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Responsibilities as Concierge:
- Answering and transferring all incoming calls in a courteous and professional manner.
- Giving information, direction and other appropriate assistance to residents, staff, guests and vendors.
- Performing a variety of clerical duties as assigned.
- Greeting potential residents, families, visitors.
- Managing both external and internal calls, taking and communicating messages.
Qualifications for Concierge:
- Primary series of the COVID-19 vaccine required
- Current and active CNA license in MA strongly preferred
- Previous experience in customer service-related field required. Experience in healthcare setting required.
- Exceptionally strong customer service orientation, presence