What are the responsibilities and job description for the Test external position at Cape Cod Raynham LLC?
Description:
At Cape Cod Cafe, Inc, we believe in creating an environment that prioritizes the well-being and growth of our employees. Our values are built on fostering a work culture that balances professional excellence with personal fulfillment, offering opportunities for growth & quality of life.
Job Summary
- Reporting to the Vice President of Restaurant Operations- the Operations Manager oversees and supports all aspects of the restaurant to ensure profitability and an overall enjoyable experience.
General Accountabilities
- Recruit, hire, onboard and develop employees, maintain agreed upon staffing levels for the projected sales of the restaurant
- Communicate job expectations to employees and ensure all training is completed per company guidelines
- Hold team members accountable for their behavior and performance, addressing concerns promptly, including semiannual employee reviews
- Ensure product quality and consistency by rotating and utilizing code date labels/stickers. This includes the beverage cooler, fresh cooler, and additional inventory in retail space.
- Create and maintain a guest first culture in the restaurant
- Ensuring that the restaurant adheres to pertinent health and safety regulations by using proper food handling techniques.
- Help prepare and complete action plans; implement production, productivity, quality, and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Adhere to security and cash handling procedures
- Demonstrate competency in writing effective crew schedules and monitoring labor performance daily
- Drive sales goals and track results
- Work closely with the VP on day-to- day issues
- More than 1-3 years of experience in restaurant management
- High School diploma or equivalent
- Experience in recruiting, hiring, onboarding, and developing employees
- Experience in maintaining staffing levels for projected sales
- Experience in ensuring product quality and consistency
- Experience in adhering to health and safety regulations
- Experience in preparing and completing action plans
- Experience in controlling costs to maximize profitability
- Experience in adhering to security and cash handling procedures
- Competency in writing effective crew schedules and monitoring labor performance
- Experience in driving sales goals and tracking results
- Must be located in commutable distance to Raynham, Massachusetts