What are the responsibilities and job description for the Front Desk Customer Service Representative position at Cape Cod Rehabilitation?

Job Type

Full-time, Part-time

Description

Warmly greet Members and Guests and Physical Therapy patients.

Answer phone calls in a friendly, helpful and timely manner
Maintain excellent communication channels between Therapists, Patient / Clients and Main office
Schedule Appointments, Pre-Screen Insurances, Collect co-payments as well as other administrative duties
Respond to Patients concerns, suggestions and complaints in a timely, professional and consistent manner.
Represent the Company in a positive and professional manner at all times.
Maintain reception area in a clean and orderly fashion.
Attend all meetings and training sessions as required.
Exhibit awareness of and enthusiasm for all programs offered by Cape Cod Rehab and it's affiliated

Fitness facilities

Requirements

Computer literate, excel, data entry

Medical office or other front desk experience

Cooperative and friendly attitude.

Ability to work 8am to 5pm Monday through Friday with some flexibility for earlier or later shifts

Salary Description

18-22 per hour

Salary : $18 - $22

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What are the responsibilities and job description for the Front Desk Customer Service Representative position at Cape Cod Rehabilitation?

What is the career path for a Front Desk Customer Service Representative?

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