What are the responsibilities and job description for the Specialty Veterinary Liaison position at Cape Cod Veterinary Specialists?
Up to $2500 sign on bonus! Cape Cod Veterinary Specialists (CCVS) is a growing specialty and emergency, critical care hospital with locations in Bourne and Dennis, Massachusetts. Our 24/7 hospitals strive to practice a high standard of care in a compassionate and engaging environment. We are seeking a full time Specialty Liaison to join our team in Buzzards Bay.
Liaisons are the connection between pet parents and the Internal Medicine team. Our goal is to take care of pets and the people who love them by facilitating excellent patient care, communicating with owners and minimizing wait times. This position fully allows you to connect with the patients and clients and foster the human-animal-veterinary bond.
Duties for this role include:
- Caring for the client and patient
- Communicate with referral doctor / hospital
- Promote patient flow to limit client wait times
- Medical record entry
- Patient discharges
Requirements:
- 2 years experience in the veterinary hospital (technician, liaison, customer service) preferred but will consider other equivalent experience
- Professional, pleasant, engaged, clear communicator who is attentive and respectful to referring veterinarians, clients, and co-workers
- Must be able to balance multiple tasks, be confident, and prioritize tasks appropriately.
- Computer experience (Word, Excel) and operation of office equipment such as fax machine, copy machine, credit card and check terminal, and postage meter.
- Related veterinary software (DVMax) and Care Credit knowledge preferred.
- Must possess basic math skills to determine proper deposits and process payments
- Willingness to learn veterinary assisting skills
Cape Cod Veterinary Specialists benefit package for full time employees include:
- United Healthcare Insurance Plans with multiple options, all starting first of the month following date of hire
- Flexible Spending Account or Health Savings Account options included
- United Healthcare Dental Insurance; includes a 100% paid premium option for team members
- United Healthcare Vision Insurance as well as Long and Short Term Disability options
- 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
- Complimentary Life Insurance $15,000; with options to purchase additional voluntary benefits for self or family
- Trupanion Pet Insurance with company paid premiums for two team member's pets
- Generous Continuing Education Program including local and national conferences with paid CE days off, free online and Vet Bloom courses, and in house CE
- Uniforms (scrubs) provided at no cost to team members
- Incentivized Nurse Training Program
- Team Member Discounts for Pet Care
- Weekly Grocery Delivery to the Hospital for meals/snacks
- Paid PTO and Paid Holidays
- Veterinary Social Worker on-site full time to assist and serve employees and clients: there to assist with ways to help manage stress, combat compassion fatigue, find more work/life balance or help with conflict resolution
- Company Sponsored Employee Assistance Program (EAP)
- Flexible Work Schedules Available
Applicants being considered for hire must pass a drug test before beginning work after receiving an offer of employment. This ten panel drug test does not include testing for THC (Marijuana). Applicants will be required to complete online paperwork authorizing the drug test and will be directed to choose a Quest Diagnostics facility convenient to them. Upon receipt of the results, a hiring decision will be made. A positive finding without an acceptable explanation may result in withdrawal of the offer of employment. Refusal to submit to testing will result in disqualification of further employment consideration.
Salary : $15,000
