What are the responsibilities and job description for the Social Worker II - Per Diem Variable position at Cape Fear Valley Health?
Facility
Cape Fear Valley Medical Center
Location
Fayetteville, North Carolina
Department
Coordination of Care
Job Family
Professional
Work Shift
Days (United States of America)
Summary
The Medical Social Worker comprehensively plans for services for a targeted population. Responsible for psychosocial assessments, crisis intervention, discharge planning, and coordination of referrals and resource information to patients and families in need of assistance. Independently identifies complex patients as well as receives referrals from nursing and other ancillary staff. Provides an array of social work services to patients and families to promote understanding and resolution of problems related to environmental stress, physical illness, interpersonal conflicts, and other psychosocial issues. Adheres to the patient experience initiatives and champions customer service. Works collaboratively to ensure patient needs are met and care delivery is coordinated across the continuum at the appropriate level of care.
EDUCATION AND FORMAL TRAINING: Bachelor’s degree in Social Work (BSW) required, Master’s degree in Social Work (MSW) preferred. Professional Certification in Case Management or Social Work (CSW, CCM, or ACM) preferred.
WORK EXPERIENCE: Minimum 2 to 3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting required. Acute Care Case Management experience preferred.
Knowledge, Skills, And Abilities
Must be flexible with scheduled hours to meet the needs of the department, unit, patient and family. Work is not standardized and requires a high degree of prioritization skills. Excellent interpersonal communication and negotiation skills. Able to communicate effectively and work with people of all social, economic and cultural background. Self-motivated, proven written, telephonic and electronic communication skills, assertive and persuasive in interactions with customers, peers, management and core staff served. Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components. Proficiency with various computer programs, to include Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, and SMS. Skills necessary to build credible and effective relationships with physician leadership, the internal and external customer. Ability to demonstrate respect and team building. Flexible, open-minded and adaptable to change. Models positive change. Ability to work and promote intradependence demonstrated in actions resulting in sound judgment with interactions with physicians, peers, patients and/or designee, payors, support service personnel. Ability to work collaboratively with department staff, physicians and healthcare professionals at all levels to achieve established goals, improve quality of outcomes, maintain or exceed Joint Commission standards and State mandates as they apply to the department operations.
PHYSICAL REQUIREMENTS: Some light carrying and lifting may be required. Occasional walking may be required to access all areas of the Medical Center. Ability to effectively communicate orally to patients, family members, personnel and physicians. Near visual acuity to proofread hand or typewritten materials. Manual ability to use telephones and computer keyboard.
Required Licenses And Certifications
CSW - NC Social Work Certification And Licensure Board
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Cape Fear Valley Medical Center
Location
Fayetteville, North Carolina
Department
Coordination of Care
Job Family
Professional
Work Shift
Days (United States of America)
Summary
The Medical Social Worker comprehensively plans for services for a targeted population. Responsible for psychosocial assessments, crisis intervention, discharge planning, and coordination of referrals and resource information to patients and families in need of assistance. Independently identifies complex patients as well as receives referrals from nursing and other ancillary staff. Provides an array of social work services to patients and families to promote understanding and resolution of problems related to environmental stress, physical illness, interpersonal conflicts, and other psychosocial issues. Adheres to the patient experience initiatives and champions customer service. Works collaboratively to ensure patient needs are met and care delivery is coordinated across the continuum at the appropriate level of care.
EDUCATION AND FORMAL TRAINING: Bachelor’s degree in Social Work (BSW) required, Master’s degree in Social Work (MSW) preferred. Professional Certification in Case Management or Social Work (CSW, CCM, or ACM) preferred.
WORK EXPERIENCE: Minimum 2 to 3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting required. Acute Care Case Management experience preferred.
Knowledge, Skills, And Abilities
Must be flexible with scheduled hours to meet the needs of the department, unit, patient and family. Work is not standardized and requires a high degree of prioritization skills. Excellent interpersonal communication and negotiation skills. Able to communicate effectively and work with people of all social, economic and cultural background. Self-motivated, proven written, telephonic and electronic communication skills, assertive and persuasive in interactions with customers, peers, management and core staff served. Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components. Proficiency with various computer programs, to include Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, and SMS. Skills necessary to build credible and effective relationships with physician leadership, the internal and external customer. Ability to demonstrate respect and team building. Flexible, open-minded and adaptable to change. Models positive change. Ability to work and promote intradependence demonstrated in actions resulting in sound judgment with interactions with physicians, peers, patients and/or designee, payors, support service personnel. Ability to work collaboratively with department staff, physicians and healthcare professionals at all levels to achieve established goals, improve quality of outcomes, maintain or exceed Joint Commission standards and State mandates as they apply to the department operations.
PHYSICAL REQUIREMENTS: Some light carrying and lifting may be required. Occasional walking may be required to access all areas of the Medical Center. Ability to effectively communicate orally to patients, family members, personnel and physicians. Near visual acuity to proofread hand or typewritten materials. Manual ability to use telephones and computer keyboard.
Required Licenses And Certifications
CSW - NC Social Work Certification And Licensure Board
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
