What are the responsibilities and job description for the Member Services Representative position at CAPE Federal Credit Union?
Member Service Representative (Part-Time):
CAPE Federal Credit Union is currently seeking a Part-Time Member Service Representative (MSR) to join our team. Ideal candidate will have strong multi-tasking skills, verbal and writing communication skills, proficient in Microsoft Office, be flexible, and organized. Prior banking or similar industry experience preferred.
- Location: 323 E. Pike Street, Clarksburg, WV 26301
- Part-Time:
Ready to Join Our Team?
If you are interested in joining our team, please complete the Employment Application and/or submit resume to:
- Stop by our Branch Location
- Fax to: 304-622-3407
Job Description:
The Member Service Representative (MSR) is responsible for providing a variety of services to credit union members and acts as a liaison between the member and the credit union.
- Performs routine member transactions including, but not limited to: opening new accounts; cashing checks; and processing deposits, withdrawals, loan and credit card payments, and account transfers.
- Handles member service-related questions and problems received in person and via telephone.
- Provides routine information on credit union services or policies, including eligibility for membership, types of credit union accounts, insurance on loans, current interest and dividend rates, and office hours.
- Examines negotiable instruments for proper endorsements and negotiability and reports suspicious items management. Secures appropriate identification from members.
- Closes accounts, upon member request, following established procedures.
- Balances a cash drawer daily, preparing any related documentation, and maintains cash drawer within assigned limits.
- Issues new share certificates and processes renewals.
- Processes transactions received through the mail and night depository boxes.
- Assists in other areas in a relief capacity and perform other duties as requested and assigned.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 20 – 29 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Clarksburg, WV 26301 (Required)
Ability to Relocate:
- Clarksburg, WV 26301: Relocate before starting work (Required)
Work Location: In person
Salary : $12