What are the responsibilities and job description for the Tommy’s Folly Boutique Sales Associate position at Cape Resorts Group?
*We are looking for a Sales Team Lead and Seasonal Sales Associates.
Department: Tommy’s Folly
Position: Tommy’s Folly Boutique Sales Associate
Reports To: Tommy’s Folly Retail Manager
Position Overview: Responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products.
These duties may be described as, but not limited to:
- Greet customers in a pleasant and courteous manner.
- Inform customer of unit prices and any additional information needed by customer.
- Take money for purchases and give correct change.
- Assist with inventory intake
- Display new merchandise
- Steaming of new apparel
- Restock Boutique & Kids Shop sales floors.
- Clean and maintain area in and around the facility on a daily basis.
- Answer questions from customers or individuals on products.
- Answer telephone in a professional manner.
- Obtain customer feedback information.
Required Knowledge, Skills, Abilities:
- Excellent communication skills and an interest in conversing with guests
- Good grammar, voice and diction.
- Excellent customer service skills (friendly, courteous and helpful).
- Interest in fashion and retail
- Women’s retail experience preferred but not required
Minimum Qualifications:
- High school or equivalent education required.
- One to two years in a customer service position.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
